Customer Ratings & Reviews
Customer reviews
Rating 3.5 out of 5 stars with 1810 reviews
(1,810 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Refrigerator installation.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers showed up on time to install my new refrigerator. They were very helpful and efficient. Communication was excellent from beginning to end.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did not need the new ice maker water line, so Pacific Sales credited our account immediately. I was impressed with the delivery person being honest in his assessment of the necessity of a new water line.
I would recommend this to a friendRated 5 out of 5 stars
Water Line Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers reported on time and were highly professional. I appreciate that the shippers were the same gentleman who returned for the water line installation.
I would recommend this to a friendRated 5 out of 5 stars
Water Line State
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working great! Install Techs did a great job!
I would recommend this to a friendRated 5 out of 5 stars
LG Install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick install and they were very careful bringing in the refrigerator. Was very happy with our new LG fridge and the installation procress.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with installer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer was on time and very professional. He was good at communicating his arrival and cleaned up when done. I would recommend their installation services.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied with services!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men were very efficient, and knowledgeable , and professional.
I would recommend this to a friendRated 5 out of 5 stars
WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best set up crew ever. On time, made sure everything worked prior to leaving!!!! Put my old refrigerator were i wanted it in the garage. Cleaned up everything!!! 5 star all the way!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation went great. Both workers were friendly and efficient. They answered all of my questions. The ice maker works great.
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the people BestBuy who they hire to work on the products!
I would recommend this to a friendRated 5 out of 5 stars
Installation of water line for new refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two men that came to install my water line were super efficient. They explained everything and did a great job.
I would recommend this to a friendRated 2 out of 5 stars
Fridge Installation (Waterline)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They moved my old fridge and brought in the new fridge but i don't think the water line was replaced properly because water barely comes out of my fridge and takes forever to make ice.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Efficient and Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. They maintained good communication prior to coming to our house. They were careful removing the old refrigerator and installing the new refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Delay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery of my refrigerator was delayed for almost 2 months. The waterline was already replaced by my plumber because it was leaking. Otherwise the instillation was good.
No, I would not recommend this to a friendRated 5 out of 5 stars
Refrigerator Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy installers from Jackson, Michigan were on time, professional, knowledgeable and aimed to please. Thank you for providing excellent customer service.
I would recommend this to a friendRated 5 out of 5 stars
Professional install is tge way to go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was great. Didnt sxuff our walls ir floors, was professional and made syre everythif worjed vefore leaving. Havent had one problem
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy to schedule. Technicians arrived on-time and did an outstanding job installing my refrigerator. Very pleased!
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did their job! The crew did their job! The crew did their job! The crew did their job!
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome team. Did it right by all means. Time, Work, Support - Excellent
I would recommend this to a friendRated 5 out of 5 stars
Very convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy, installers were friendly and helpful.
I would recommend this to a friend