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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,810 reviews
  • Rated 5 out of 5 stars

    Best Buy is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will never not have Best Buy be our go to. They are professional and I feel comfortable with the people being in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but the water dispenser works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special order

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth once finally csme, took longer because was special order to fit in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buying refrigerator but I not have water line so no working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be repeating this on other parts to review, but the guys who deliver/install for Best Buy have ALWAYS been professional & courteous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, if you need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary purchase when buying refrigerator, didn’t need it, all the parts included. Plus was charged over $100 to install it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    adding water source for new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very simple operation and now we have a new water source for our new fridge. My wife loves the crushed ice feature and now I don't have to open the fridge for cold water.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad communication

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent out the geek squad guy twice to install a new line not just to hook it up....both time the same guy said he could not do it.....so we are having to find someone else to come hook it up....can't really understand why you would send him twice ,when in the notes it said install new line

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Were not able to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy. I paid for installation of water line and connection and the delivery guys said the do not do it. So now I have my nice new fridge with no ice or filtered water and still have to pay for water service from another company. When I went into store for refund they said it was because it was not one of their guys and some of their contracted people do not perform this service. I do not underdtand why they would send someone out who cannot perform services that are iffered and paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable person and very organized and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    District

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job on my insall. I haven't had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best appliance ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are a top-notch team! They exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator with a great layout. Only thing missing is a butter compartment and egg holder bin. Super service on delivery and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and smooth install. Crew was polite and professional at all times. Cleaned up all the plastic, boxes and took the old fridge. Very Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time and Very Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This delivery team was great! They even hooked up the water line which I wasn't expecting them to do on the same visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service. Arrived on time called the night before Very careful about not scratching anything in the house or my new frig. Very nice professional guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered our refrigerator did a great job. Were very careful when taking out the old fridge and bring in the new one. Went over all the features with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old copper line had be changes for new refrigerator. Service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the refrigerator is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pepole that installed my waterline was very helpful and should me exactly how to use my ice maker they was very nice and I appreciate the help they gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was highly professional, efficient, and safe. The guys installed our fridge/freezer when it was pouring rain. Good communication, fast, overall very good.

    I would recommend this to a friend