Customer Ratings & Reviews

Very helpful people did a great job. Arrived on time and did everything they should I rate them a 10.

They delivered the refrigerator and said another team was installing it, no other team showed up. Call them the first team said everything was done. 2 days later another team came they had no order to remove the old refrigerator told them to call their supervisor they drove off never to be seen again. I had to instill it move the old one. I'm not in the best of health.

This product kept us from calling a repair man. Love it

A 3rd party crew (MN Plumbing) did the job very well, and installed a neat line to my existing water supply below the kitchen.

Prompt, fast & efficient. Knew what they were doing. Only took a few minutes.

Excellent came on time and very professional knew their job

The installer done a wonderful job! He also was very polite!

Good service and installation easy buy very comfortable

This was scheduled the night before I got my fridge. Instead of the installer showing up, he called and said he couldn't install unless the fridge had already been delivered. He would come then. The fridge was delivered and installed by the guys who delivered it. They said I had been told I needed this water supply line in error, to cancel it. I tried calling no less than 10 times and was always transferred and cut-off. Finally, I was told the charge would be removed, but it was not. I finally had to call my credit card company and dispute the charge. They took it off my card. I hope I never have to call Best Buy ever again.

The company that installed the water line to my new refrigerator were top of the line. Everything was done on time and perfectly!

The third party installers did a nice job of installing the new water line to supply the refrigerator. Removed existing plastic valve and installed new valve to accommodate the new SS water line.

Took three phone calls, all out of the US to set up installation. I was told I need nothing for the installation and when plumbers came they said I needed a kit and left. Called the plumber, MN plumbing and home services and told them they needed to replace shut off valve and the lady was very rude. The second trip was better as my son got a kit and finally got fixed.

On time and very professional neatly organized and working efficiently.

Installers were on time and completed the installation quickly. They showed us how to change the filters and operate the Refrigerator.

Best Buy servicemen called ahead to let us know they were on their way. Came in and installed the new water line and new ice maker. They did a great job!

the guys shows act of professionalism.they are very apt and punctual too

Great job, by both men. The appointment time was right, and the men were very professional.

new refrigerator had an ice maker and water dispenser, but we needed to have a water line installed to accommodate it (our old refrigerator had neither).

Absolute worst install ever. $134 to spend 5 minutrs realizing he brought tbe qrong sized water line. Oh. And they b delivered the wrong fridge. Correct one has been moved back. Now over 2 months away. twice Installled anyways and of course it burst 2 days later flooding my kitchen. Spent hours xalling best buy corporate, getting hung up on, promised compensation. Then decided they didnt have the ability to compensate. Ill never buy an appliance there again.

Alicia is really good in helping to resolve the issue, she is quick and very attentive to details what she is talking about