Customer Ratings & Reviews

On time, but wouldnt do crawlspaces which wasnt revealed to us until they got there. Best Buy rep said it would be fine but we had to go hire another plumber which most twice as much as we thought we were going to spend.

Awful!! Was rescheduled 4 times because either the technician didn’t want to come until the fridge was installed, just didn’t show up, or showed up and said they couldnt do it. I wasted 4 Saturdays waiting around all day for nothing. I ended up making the new line myself. 1 hole in the wall and run the water line to an existing hookup was too hard for the “technician.” And never got a refund for the unprovided surface.

Installers were on time and completed the installation quickly. They showed us how to change the filters and operate the Refrigerator.

This the best choice we loving this fridge especially the ice and water dispenser i recommend this fridge

The service installers did a good job setting up the refrigerator..

Fast and professional installation. They did not need to take my front door off it's hinges.

They had us break our cabinets in order to get the water one through.

Alicia is really good in helping to resolve the issue, she is quick and very attentive to details what she is talking about

Absolute worst install ever. $134 to spend 5 minutrs realizing he brought tbe qrong sized water line. Oh. And they b delivered the wrong fridge. Correct one has been moved back. Now over 2 months away. twice Installled anyways and of course it burst 2 days later flooding my kitchen. Spent hours xalling best buy corporate, getting hung up on, promised compensation. Then decided they didnt have the ability to compensate. Ill never buy an appliance there again.

Super good crew that installed my refrigerator with icemaker!

Best Buy servicemen called ahead to let us know they were on their way. Came in and installed the new water line and new ice maker. They did a great job!

Everything got installed easily and had running water within 20 minutes of arrival.

This was scheduled the night before I got my fridge. Instead of the installer showing up, he called and said he couldn't install unless the fridge had already been delivered. He would come then. The fridge was delivered and installed by the guys who delivered it. They said I had been told I needed this water supply line in error, to cancel it. I tried calling no less than 10 times and was always transferred and cut-off. Finally, I was told the charge would be removed, but it was not. I finally had to call my credit card company and dispute the charge. They took it off my card. I hope I never have to call Best Buy ever again.

new refrigerator had an ice maker and water dispenser, but we needed to have a water line installed to accommodate it (our old refrigerator had neither).

The third party installers did a nice job of installing the new water line to supply the refrigerator. Removed existing plastic valve and installed new valve to accommodate the new SS water line.

Did everything they could to install the line great work

Good service better funcional I like your service

Knowledgeable professionals, installed new Refrigerator and waterline, answered questions, friendly.

Great ,Great !!!! GREAT ,,,!!!!!!!!!!!!!!!!!!!!!!!

More than the product, the man that did the install was wonderful.