Customer Ratings & Reviews

The plumber arrived and said he would not fix the waterline until the refrigerator was installed (the next day). The refrigerator delivers showed up and said we will not deliver the refrigerator until the new waterline is in. We canceled the order!

Quick and professional service! On time and conscientious installers. Recommended.

I ordered this refrigerator and paid extra for hook up, including purchasing SS line kit. The people who delivered it said they could not hook it up because there was already supposed to be a connection point behind the refrigerator. I purchased the hook up and fully expected the ice maker line to be hooked up. This was a rip off of massive proportions, plus I purchased a "kit" which was NEVER used. Sucks big time.

The workers who installed my refrigerator were very professional and timely manner.

Good service better funcional I like your service

I had no existing water line to my fridge. They were able to run one quickly despite having to add a new shutoff and run the line behind a dishwasher. Quality materials and workmanship.

Installers very respectful and knowledgeable they gave us all the info we needed to start using refrigeration

Installation went great. They did damage it but bestbuy gave me option of fixing or partial refund. Thanks!

Best Buy uses two different local install companies and XPO did this install. Mark was terrific! He took great care to protect our floors and provided great information about the frig.

The installers were very friendly and helpful they delivered my stove, microwave and hooked up water line for fridge

The set up team for the fridge and water line were great!! WE had a small issue with the sink and the worked with us and found us a quick fix!

Great ,Great !!!! GREAT ,,,!!!!!!!!!!!!!!!!!!!!!!!

Service to connect my ice maker was non existent. I waited almost for 4 hours just for these guys to come in look at it and telling me that they are going to say I cancelled the installation cause they won’t be able to do it. I told them they should write down that they were unable to do the job instead but nope they said I canceled. Unreliable service

Best Buy deliveries are always fantastic!!! They removed and put in my refrigerator very quickly and perfectly. Great job!!

The Best Buy team is professional and efficient and willing to do anything they can to help you get your product installed they were

On time, but wouldnt do crawlspaces which wasnt revealed to us until they got there. Best Buy rep said it would be fine but we had to go hire another plumber which most twice as much as we thought we were going to spend.

Awesome product. Good for refrigerators that has water line

Crew was really nice and very helpful couldn’t ask for more

Installation process was great. They went above and beyond to help us and make sure everything was installed correctly and properly.

Great product and service. Love the look and the professional installing