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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,810 reviews
  • Rated 5 out of 5 stars

    Refrigerator water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was quick and effective with his hands on work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was great. Very professional and efficient. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker install was handled very professionally and quickly. The techs were knowledgeable and shared information that we would need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water line and refrig install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved refrigerator to different location so they moved the water line and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys that can by to i stall the fridege It was done in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple hiccups with the installation company which were handled easily, everything was done very professionally. We're happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install & install of waterline for the icemaker were done quick & professionally and the guys were super friendly! Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning I’m so happy to let you know that it’s a beautiful item you should get if too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were fast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job on installing my appliances quickly. Have a professional do it right the first time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do use the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you call it installed . They told me they couldn’t put the doors to my fridge on cause it’s not their job . So I paid almos $200 just for someone to put a new line on whenever I could have done that myself. Never again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, quick (and thorough) installation. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so quick to set up and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy easy to upgrade frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the geek squad for installing the new water line was the best use of money. I did not need to do anything but sit back and relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were respectful, wore their mask and did a super job. These guys know their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered refrigerator and hooked up water line and explained it to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well. It was quick and professional. Didn’t leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional attitude. Interacted well with us and answered all our questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not properly installed refrigerator started leaking water as soon as the tech properly installed the line my refrigerator leaking from the top he said he believes it’s defective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I don't have a "handyman" at home nor am I handy myself, this is a must. It was well-done and I appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation by technician from Best Buy. They got it done quickly and so far so good.

    I would recommend this to a friend