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Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,802 reviews
  • Rated 5 out of 5 stars

    home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional attitude. Interacted well with us and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    water line and refrig install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved refrigerator to different location so they moved the water line and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team went above and beyond to get my fridge in my apartment. Thank you all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water at the push of a Button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase as a house warming gift for new home owners with children. The kids love the water feature because they are not tall enough to reach the sink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refund for service not performed please!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was delivered fine on 12/23/21. The waterline installation was not needed. We contacted them to let them know and they said no worries. As of this date, 3/23/22, we have talked to them on 3 different occasions, and still have not been issued our refund for the waterline install, over $100.00 every time I call I get a different story.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator line and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad does a great job for all installations. i would recommend them to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys from Sycamore Plumbing did a great job with installation and going over the new appliances with us. Would definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly & got everything working great. Told me everything I needed to know as a new owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning I’m so happy to let you know that it’s a beautiful item you should get if too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never ever again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total clown job, install was poor, installers damaged my house, instructions given to install crew were incorrect and I ended up with 2 fridges and best buy support was useless, It took several months and many many phone calls with support to set this right,. Never again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install guy was great friendly, knew what he was doing and was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't install my refrigerator how can get a refun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't perform the installation how can I get my refund of a $174.00 + part's,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a very good job with the installation in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 guys who installed my ice maker and water line were professionals! They were informative as well as in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new fridge install was a smooth install. the workers were friendly and did a good job not hitting any walls on the way into my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Well-built fridge. Quiet. Love the counter-depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation by technician from Best Buy. They got it done quickly and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were respectful, wore their mask and did a super job. These guys know their business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied with install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician didn't tighten water lines and left a slow drip. I noticed the leak 1 week later and had to have my friend tighten the lines. Also, the technicians pushed my refrigerator so far back into the cut out that I could not fully open the doors. I had to have someone come and move the refrigerator forward in order to get into it properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT INSTALLER YOU MUST KEEP HIM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GUY DID A GREAT JOB , HE CAME ACROSS A PROBLEM AND SOLVED IT IN A PROFESSIONAL MANNER WITH A GOOD DOSE OF CONSIDERATION AND I WAS MORE THEN SATISFIED

    I would recommend this to a friend