Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 1806 reviews
(1,806 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fridge install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple installation by technician from Best Buy. They got it done quickly and so far so good.
I would recommend this to a friendRated 5 out of 5 stars
install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.install guy was great friendly, knew what he was doing and was quick
I would recommend this to a friendRated 5 out of 5 stars
Top notch tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker install was handled very professionally and quickly. The techs were knowledgeable and shared information that we would need.
I would recommend this to a friendRated 5 out of 5 stars
Waterline
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of waterline was very quick and easy the tech was finished in about 20 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Great guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Install & install of waterline for the icemaker were done quick & professionally and the guys were super friendly! Very pleased!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great communication, delivery, and installation. What a breath of fresh air after a nightmare with Sears.
I would recommend this to a friendRated 1 out of 5 stars
Don't Bother Paying For This Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of installing a new line with the braided kit i also got from Best Buy, the contractor used my existing universal small diameter brass line. Contractor didnt install or change anything. Wss able to return braided line kit to Best Buy and got a refund. Still got charged for a contractor to look at an existing line. Still had horrible water volume until I changed the line myself.
No, I would not recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team arrived on time, got right to work, and had the water line hooked up in no time. I would definitely use Best Buy to install again.
I would recommend this to a friendRated 1 out of 5 stars
Not satisfied with install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician didn't tighten water lines and left a slow drip. I noticed the leak 1 week later and had to have my friend tighten the lines. Also, the technicians pushed my refrigerator so far back into the cut out that I could not fully open the doors. I had to have someone come and move the refrigerator forward in order to get into it properly.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came to hook up our new fridge and installed a water line. On time, fast and cleaned up. No complaints!
I would recommend this to a friendRated 5 out of 5 stars
Great installers
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and friendly installers. Very knowledgeable and careful. Friendly and great communication
I would recommend this to a friendRated 5 out of 5 stars
Easy easy to upgrade frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using the geek squad for installing the new water line was the best use of money. I did not need to do anything but sit back and relax.
I would recommend this to a friendRated 5 out of 5 stars
Kitchenaid fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Well-built fridge. Quiet. Love the counter-depth.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator/Freezer Installation with New Waterli
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went Very Well. They showed up on time. And took away my Old Refrigerator. All done safely.
I would recommend this to a friendRated 5 out of 5 stars
Nice job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple hiccups with the installation company which were handled easily, everything was done very professionally. We're happy with everything.
I would recommend this to a friendRated 5 out of 5 stars
A necessity for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I don't have a "handyman" at home nor am I handy myself, this is a must. It was well-done and I appreciate it.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New refrigerator installation is the best!! New lines to go with your new fridge…
I would recommend this to a friendRated 5 out of 5 stars
Friendly and Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, efficient Installers. I'm very happy with the job done.
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the dishwasher. Works excellent Great price. The manager at the store was very helpful
I would recommend this to a friendRated 1 out of 5 stars
Drip, Drip & more Drip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of ice make & water dispenser is not working properly. One month after installation, water continues to drip 30 seconds or more afterwards. I have to put a paper towel down to prevent water dripping on to the floor. I realize during the current COVID-situation there is no service, but hopefully soon we can get this fixed!!
No, I would not recommend this to a friend
