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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,802 reviews
  • Rated 5 out of 5 stars

    Like it had eyes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the new machine! No mess and no damage, in and out in 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went very well. associates were careful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys showed up eelier than expected and were fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we needed installation, and when removing the fridge we had the ice maker wiring we needed. Everything was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did every thing I could ask him to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. No hazel, no well you didn’t pay for this. In out, slam bang thank you mam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They moved the old refrigerator out and installed the new line and refrigerator really quick. Explained the basics before they left.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure you check your invoice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive an installation of a new water line but was charged for it anyway. After multiple calls to customer service, I was assured that my money would be refunded. So far I still have not gotten credit. The delivery men had indicated that they had installed a mew line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to install the water line for my ice maker fridge were fantastic! They were on time and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Door was damaged in shipping. The problem was taken care of quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON THREE ATTEMPTS HE DELIVERY INSTALLERS HAD KNOW IDEA WHAT TO DO...COLDNT SPEAK MUCH ENGLISH AND DIDNT TAKE ANYTHING....THEY REFUSED TO TAKE ANYTHING.=

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great! The guys installing were knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good. Arrived after dark but was able to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was so quick I missed him doing it. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers knew their job well,installing our new refrigerator quickly & profrssionally

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible paperwork and customer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery and installation work with terrible paperwork - 3 weeks after delivery BestBut system still shows delivery not completed and re-scheduling an appointment is needed. Consequently, no reward points (about $90 worth) are credited to my account. I called customer services multiple times and no one can correct it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love! ♥️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frig! Beautiful glass shelves in both the frig and freezer! ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party installers were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,neat and knowledgable..Great Job!!! I truly do like dealing with bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professionals in their job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were very professionals in their work and they explain everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy they took doors off the refridgerator to get it into the spave it needed to get into. They were quick and clean!

    I would recommend this to a friend