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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,810 reviews
  • Rated 5 out of 5 stars

    Professional. Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! Worked hard and were Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,neat and knowledgable..Great Job!!! I truly do like dealing with bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professionals in their job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were very professionals in their work and they explain everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Came packaged well have had no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A pricy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the install. Ended up having it installed by another provider because the company that delivered it didn't unhook the old one or remove it. Canceled it but they still keep calling me to reschedule.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure you check your invoice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive an installation of a new water line but was charged for it anyway. After multiple calls to customer service, I was assured that my money would be refunded. So far I still have not gotten credit. The delivery men had indicated that they had installed a mew line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional installer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional installer. He followed all the Covid requirements to keep everyone safe.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER CAME TO INSTALL THE WATER LINE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my refrigerator back in May and since then they never came to install the water line!!! They never called me to let me know they were not coming until I called them!!! Missed a day at work cause of them!!!! Bad communication,and the service person NEVER ANSWERED AND NEVER REPLIED TO MY TEXTS!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy from best buy came and did the installation of ice maker and everything is working perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great! The guys installing were knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a service that that came free with to total protect package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product definitely will continue shopping with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install, new waterline

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water line connection was done for our refrigerator upon delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went very well. associates were careful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good. Arrived after dark but was able to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional excellent installers did a great job I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love! ♥️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frig! Beautiful glass shelves in both the frig and freezer! ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product made water lie instillation a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and best of all... everything works!!! Awesome team! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service techs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were great and very friendly and respectful

    I would recommend this to a friend