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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,802 reviews
  • Rated 5 out of 5 stars

    Good !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not bad I had install by Best Buy professionals , it was done neat and fast . It works pretty good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get install guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install guys were so nice and made the process seamless. no stress at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install on t.v and refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team that came to bring my t.v and installation of sound bar and mount my t.v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. The guys were considerate, efficient and good problem solvers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Maker Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ice maker runs smoothly and makes perfect ice! We have ice cold drinks when we need them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wirlpool refrigerator with new waterline

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Very satisfied. Service was good. Sale person did a very good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love our new LG refrigerator, especially the showcase door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does the job totally satisfied no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job installing my water line and conecting it to my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys always do a great job with the installation. I don’t have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not long at all. Very professional and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all installer quick and clean service. Very educated and straight to the point no bs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with installation of water line to the ice maker for my new fridge. Quick and no issues in the first 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that arrived were very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install did a great job no problem with install..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad communication sell person and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give zero ,installation was late for 4 hour and not installed new water line ,installation team said ,there are just hook up not to install any thing .Therefore sell person indicate package I buy will in cloud new Walter pip line install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we feel there is excellent support from Best Buy thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a horrible experience. Purchased the installation on 2/12, installation was scheduled for 2/18 and still waiting for a tech to call me. Horrible Horrible customer service that’s so laxed and always getting back to me. I need a refund and confirmation of installation date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrendous SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water line never got installed. I got a new fridge and nothing got done. I had an appointment for a seperate installation date and they cancelled it without every checking if it should be cancelled with the customer. Terrible service and incredibly dissatisfied. I ended up doing the work myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and know how!! very efficient

    I would recommend this to a friend