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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,810 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not long at all. Very professional and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did a good job of installation on our new refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad communication sell person and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give zero ,installation was late for 4 hour and not installed new water line ,installation team said ,there are just hook up not to install any thing .Therefore sell person indicate package I buy will in cloud new Walter pip line install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was a Perfect fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a refrigerator that was on the smaller size and this one fit perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick- efficient and neat. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who did the install was very professional efficient. Install was done in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick clean and got it done. very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does the job totally satisfied no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, highly recommend them to install your water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, safe and accurate installation. Plumbing and installation of ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we feel there is excellent support from Best Buy thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reallu nice to have a product that protects my investments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite gentleman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer of the water line was very nice and explained what he was doing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a good and quick job of the installation...maybe too quick as they forgot to vacuum up the sawdust they generated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer waterline

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my refrigerator came with waterline ......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job. Technician was on tome, friendly and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the product I purchased. No issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes getting ice conveniently simple, was easy to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrendous SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water line never got installed. I got a new fridge and nothing got done. I had an appointment for a seperate installation date and they cancelled it without every checking if it should be cancelled with the customer. Terrible service and incredibly dissatisfied. I ended up doing the work myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and knowledgeable installation. Felt at ease with their competency.

    I would recommend this to a friend