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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 1806 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,806 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick clean and got it done. very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job. Technician was on tome, friendly and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional....easy install and not a mess was made

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is an absolute nightmare to deal with. Not only can you not talk to someone at your store if there is a problem, but I ended up do the actual installation!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Valerie Warren

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told y'all's i needed new filter light is flashing! Set appt and then they told me I'd have to hire someone to do it! Why the heck did y'all set the appt if you didn't do filters! Totally ticked off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who did the install was very professional efficient. Install was done in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy! Quick and easy! Everything was done efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and knowledgeable installation. Felt at ease with their competency.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy to have delivery INSIDE your home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure this is added to every delivery or they won’t bring into your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and on point made install a breeze highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not connect water line and kept my money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible , the company didnt even hook up the water line took pics told me that he was going to contact best buy to let them know and I should get a refund , he did not tell best buy I had to call and tell them that they did not complete the the water connect and I should not be charged .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for all refrigerator water lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to insure the refrigerator had a clean dedicated line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very personable and did a great job!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a good and quick job of the installation...maybe too quick as they forgot to vacuum up the sawdust they generated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge, al little smaller than the old one but much more Efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were excellent. They were efficient & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen they got for the installation are very professional and excellent at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied , they came in and did what they needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CHOICE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUT A MUST HAVE. VERY ENJOYABLE. CANT GO WRONG WITH THIS CHOICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    appliance kits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything we needed in one box. Save time and money.

    I would recommend this to a friend