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Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,802 reviews
  • Rated 5 out of 5 stars

    Installation Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was prompt, called confirming his appointment, did an excellent job quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Customer Service. Processes snd procedures are not customer focused at all. Long hold times when there is a problem. Sales people are not really trained on processes. A total disconnect between sales-delivery-services. Mgt and supervisors have no problem solving skills. F-

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dresser to hold cold beverages. The size is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water system installer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most respectful installer yes has excellent work ethic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and ice maker. First time with this kind of item and extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here and extremely friendly with quick install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't ask for a better waterline as the water moves threw the line with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were awesome great service and they were very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator water line was fast with no issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was excellent! Crew clean well mannered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. On time. Good communication. Very efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water supply line for new Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service man did not install new water line connection. Said he didn't go under the floor. Therefore, the new service was not installed. Was suppose to receive a credit on my account put never got that either. Called the store (Christiansburg, Va.) kept getting the run away, no one could seem to help me ???? Just gave up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my appliances! Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy was on time polite & quick. He cleaned up after himself too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First trip for installing the new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the service. It was completely obvious that they didn’t know how to do the job. They just dropped off the new one somewhere in the kitchen and left. The old one was connected to the water line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Reasonable price, east to assemble..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and took them only 10 minute to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love that my ice and water dispenser work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the water line installed was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation add-on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy they took great care of us and our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator service water line install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent company- 10 stars with superior work completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ice maker in the door in a refrigerator. So I'm looking forward to using it

    I would recommend this to a friend