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Customer reviews

Rating 3.6 out of 5 stars with 1802 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,802 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this to my friends and family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a year and i still dont have a ice maker because of best buy but they still want me to pay for something i dont have CRAZY RIGHT. IN this past year i have stop at the store and called corporate still nothing!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job. Water comes. Out of it the men was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very curious & helpful 2 delivery guys. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery and installation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and installation was done good and fast !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an fantastic job!!! Super excited about refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new water supply line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job. They were professional and all seems to be working well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I do Not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was leaking from the bottom. Time constantly resetting. Not completely compatible with iPhone. You do not get instructions on how to use it or link to other devices. Would not recommend wasn’t even properly installed wouldn’t make ice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ice maker installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and were on time and very quick no hassle i was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and friendly answered all my questions on time n very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. Easy. Professional. Friendly. Competent. Recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren’t able to connect the water line properly and couldn’t even tested. Great sales pitch sale vs what you actually get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great water line install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and did a stellar job, love the job and refrigerator, no more need to buy bagged ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both employees wore mask and kept me up to date on all phases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very professional and done on a timely manner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs had to come back three times before it was installed. And even now the water barely trickles out. It is so slow to fill up once glass of water.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge, but it still seems like it’s not big enough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy- Contractor issues. Not my fault!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water line was not installed. Contractors declined to go into crawl space to run line. Best Buy did not ask about how the line was going to be run, but took the money for work. Now i will have the hassel to get a refund and seek a plumber to do what Best Buy promised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Side By Side Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Whirlpool side by side refrigerator is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick efficient and very courteous !

    I would recommend this to a friend