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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 1810 reviews

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Rating by feature

  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,810 reviews
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON time and as expected done well no issues or problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Will be using again for future home needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First trip for installing the new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the service. It was completely obvious that they didn’t know how to do the job. They just dropped off the new one somewhere in the kitchen and left. The old one was connected to the water line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. the installers were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Great experience. Really love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out on time & did a great job. Thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy this was exactly what was needed. Finally a product that works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. Clean. Knowledable. I can't say enough great things about the installer. Was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman did a great job. Will recommend to my friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a year and i still dont have a ice maker because of best buy but they still want me to pay for something i dont have CRAZY RIGHT. IN this past year i have stop at the store and called corporate still nothing!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not pay for this option!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my mom some new appliances as a gift and the delivery people said that it wasn’t their job to install the water line. Which is literally what the service is for. They literally charged us to plug in the refrigerator into the outlet. “So advanced”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Water line installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, polite, and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job, they were very polite and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did an excellent job. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality product. Best to get with new fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary item with ice maker fridge. Stainless steel is better than plastic .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with merchandise that I purchased from you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water & Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water line installation was quick and easy, One adjustment and everything was a go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge water line install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did great job installing new water line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new water line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was completed timely and all still functioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ice Maker is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not previously have an ice maker. This is such a blessing in our house.

    I would recommend this to a friend