Customer Ratings & Reviews
Customer reviews
Rating 3.5 out of 5 stars with 1810 reviews
(1,810 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Dont bother with total tech with large appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely unhappy just a warning they use a third-party which is sketchy somebody you probably would even want in your home. The first time I’m very disappointed with Best Buy. This has not been resolved as promised by Best Buy warning
No, I would not recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys made a tough Job look so easy. And they got it done so quickly.
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did an excellent job. The water is cold and clean. There are no leaks.
I would recommend this to a friendRated 5 out of 5 stars
Water line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great kit for new installations. Easy to install.
I would recommend this to a friendRated 5 out of 5 stars
Nice job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient work. Ice and water supply worked flawlessly!
I would recommend this to a friendRated 5 out of 5 stars
Efficient Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians work efficiently and hook up the new fridge within half an hour.
I would recommend this to a friendRated 1 out of 5 stars
Customer service sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was missing a tray for the door have been trying to get the part and all that you get is the run around they need to stop outsourcing to these foregin countries and stick with American.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my product purchase and love dealing with Best Buy
I would recommend this to a friendRated 1 out of 5 stars
No water hook up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed. There is no water line hook up. There needed to be an existing water line to the fridge. The nearest water is a bathroom sink through a wall.
No, I would not recommend this to a friendRated 5 out of 5 stars
New LG Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expertly installed along with ice maker water supply for new LG Refrigerator
I would recommend this to a friendRated 1 out of 5 stars
Fridge service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service guy came out and didn’t hook up my water line. He told me to call a Plummer and now I paid for the water line and service and I have nothing to show for it
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional fast set up excellent customer service
I would recommend this to a friendRated 5 out of 5 stars
great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.team was efficient and professional. installed perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator covers all my expectations !!
I would recommend this to a friendRated 5 out of 5 stars
Pro Setup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that a pro was able to calibrate and configure everything.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful Best Buy offers this service! Worth every penny!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From arrangement to appointment, everything was seamless.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed the water line to my new refrigerator very well.
I would recommend this to a friendRated 5 out of 5 stars
Installer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did a phenomenal job connecting my water line.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional on time as stated
I would recommend this to a friend