Customer Ratings & Reviews

This has not been accomplished. I was told that this would be done upon delivery, then upon a visit from a contractor. Nobody was qualified to do this.

Installation water line does not include optional price of installation of water filter at time of installation. I assumed it was installed and using unfiltered water for a month.

the water line was never installed, the guys acted like this isn't something they didnt do

Setup an installation for my ice maker several times. Each time Best Buy cancelled, because the third party the contracted failed to show up. Had to request a refund.

Never delivered. Called to say that didn’t need it but it was needed.

Would never recommend even in the afterlife. Guy had no interest in installing a waterline 6ft away from my sink. Dudes showed up in a box truck no tool belt very professional.

Careless installers didn’t hook up water line. Took THREE attempts and in the end my contractor had to do it correctly. Terrible experience.

they weren't able to hook up the water in my house

No service was completed. The individual walked in and said he cannot drill through tiles and he left. I was told I would get a call to reschedule and that was 2 hours ago and no one called me!

My appointment was canceled and rescheduled and no one has came yet. I have been waiting 5 months for a fridge I purchased to be hooked up

You never installed a waterline and still took my money. they guys that came said they are 3rd party vendors and that they dont want to. I had to hire an expensive plumber to do it.

The third party installing the water line was very unprofessional and rude.

The fridge was supposed to be installed yesterday. THey came 3 hours late and were missing a part so it couldn't be installed. I've been on hold for over half an hour so far can't reach a person to get this installed. Not happy.

They did not put in my waterline. I put it in my self. They said they couldn't run it behind the gas range. Yes

I pretty much did the entire installation, all the installer had to do was connect the water line on both ends which took about two minutes, hardly worth the 70 dollars I paid.

Before purchasing installation, realize it is not a professional installer. Still waiting for this to be fixed.

No one showed up. I called best buy and they said they had to re schedule . Thy didn't show up again. I installed the line myself. I was tired of having to buy ice.

There were unable to install due to the dishwasher being next to the fridge told me to hire a plumber

This item is here, just can't get the remainder of my purchases to be delivered, so no one has come to install.

No installation took place, they said they would contact me to do it because they needed a supervisor. I still have a refrigerator that is not installed.