Customer Ratings & Reviews
Customer reviews
Rating 3.5 out of 5 stars with 1810 reviews
(1,810 customer reviews)Rating by feature
- Service3.5
Rating 3.5 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.6
Rating 3.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Waterline installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. Waterline still not installed. It’s been 4 weeks
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plumber was pretty pricey for what he needed to do. I wouldn’t recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
over charged for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sucked - Bestbuy you need to refund me for the overcharge for the wrong installation fee $135
No, I would not recommend this to a friendRated 1 out of 5 stars
Canceled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was canceled. It would've been a new installation and they weren't plumbers so the job was canceled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lied about water installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now have ice and water that I am unable to use. Very unprofessional and after three visits of over two hours each will only go back because I can't get a refund on gift card.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn't know, they couldn't get it installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review when they couldn't get it to work. Now I have Togo through the aggravation of getting a refund. By the way, a plumber is less expensive. Don't bother getting it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery not performed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was never properly delivered/ installed. Old Refrigerator never picked up. water line not used.
I would recommend this to a friendRated 1 out of 5 stars
Noooo service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't put in!!!!!!!!!!!!!5 tries and still no ice or water.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installtion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 hours past the installation window. Not appreciative of how long they took without any notice. Very unprofessional.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told could install Person came to house n could not install Salesman promised me no problem bad customer service
No, I would not recommend this to a friendRated 1 out of 5 stars
This is not true
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They can only do advanced install if you have a dishwasher next to fridge, but they wont do anything under the house. Description is misleading.
No, I would not recommend this to a friendRated 1 out of 5 stars
unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn't do anything. I paid for hookup, but they didn't.
No, I would not recommend this to a friendRated 1 out of 5 stars
refrigerator new waterline
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a lot of confusion - had to reschedule 4 times. bad customer service
No, I would not recommend this to a friendRated 1 out of 5 stars
Ice machine not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation never occurred appropriately. Ice machine not working Delivery driver never called
No, I would not recommend this to a friendRated 1 out of 5 stars
Too expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use , too expensive , …………………………expensiveeeeeeee
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy Amana
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 1 week. Best Buy was great at replacing it. 2nd one never worked.
No, I would not recommend this to a friendRated 1 out of 5 stars
Little to No Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install water line as agreed upon. I had to hire an outside plumber to complete the job
No, I would not recommend this to a friendRated 1 out of 5 stars
Ref
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was NOT done. Need money back as service was not rendered
No, I would not recommend this to a friendRated 1 out of 5 stars
crazy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service was terrible they came out several times but on one could install my water line
No, I would not recommend this to a friendRated 1 out of 5 stars
Frustrating experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took several attempts over 2 weeks span to attach ice machine connector
No, I would not recommend this to a friend