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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27349 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 27,349 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Second times the charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great...the 2nd time. First time was a disaster, so had to be replaced and new install. Second crew was great! Also had repairs from first install, but Best Buy got it taken care of very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install, no water leaks and the install guy was friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Refrigerator installation by BB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation and did it in quick time too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Good geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and efficient with placing refrigerator and hooking up existing water line.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great professional Installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time and well prepared. They exhibited proficient expertise with quick, efficient installation. At the end they concisely explained operational tips and instructions. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went great. Both installers were not only professional but very personable. Easy , quick, made sure we knew important information.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and seamless and everything works as it should.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Kitchen Aid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job of installing our new Kitchen aid refrigerator. It was making a funny sound before the guys left and the technician said he would call me later to see if it went away. He said it’s just the start up. He called me back and sure enough it was gone. So far very happy with the new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly installers. They took care of our home and made sure to be careful around corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth and we did everything we could to make it easy. It was interesting to see the 2 man team lift the fridge....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refrigerator install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew worked very quickly to install the new refrigerator and remove our old subzero.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Quick installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation. I deducted one star because they scratched the refrigerator first time while bringing the product through the door, but replaced it with a new product in a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great service. The two guys that helped set my refrigerator up were professional and nice. They also were very careful to not damage anything. Thanks for the great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A ton of help if you don't own a car

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great in NYC! I got a delivery window the day before, and they called about 10 minutes before arriving. Brought up the freezer and hauled away the old one. Friendly, professional, and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mbelz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed the freezer in place and made sure everything worked good before they left. The delivery guys did an excellent job, I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bought a temporary fridge till mine got here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for the price love it. To be honest i would have been happy to have bought this instead of my black stainless. I am liking the white. I think its coming back into style.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Installation Good but not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fine but refrigerator was not leveled while they were there with a dolly to lift it by easily getting to the leveling legs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was flawless. Personnel was polite and considerate. Fridge works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in size and fit for area provided. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little rough but ultimately, I got my fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with the first delivery, the delivery person called two hours ahead of the delivery window saying they had a cancellation if I could accept the delivery at that time. I could not accept it two hours early, I wasn't home. Then when the actual delivery window came and went I never got a call or my fridge. I called and was told he tried to deliver it one hour into the delivery window but I wasn't home - but I was. The driver never called or anything. Luckily enough I was able to reschedule for a week and a half later, which is along time with no refrigerator. The second attempt went as it should, driver was on time and delivery was smooth. A little rough but ultimately they came through.

    No, I would not recommend this to a friend