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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 27,394 reviews
  • Rated 5 out of 5 stars

    FAST AND FRIENDLY SERVICE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST AND FRIENDLY SERVICE VERY KNOWLEDGEABLE TECHNICIANS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my rental home. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and friendly, they didn't leave the blank filter that comes with the fridge though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not need but they do it for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need a waterline hookup, but I thought it was great that Best Buy offered this service for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A.Reed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience, on time very clean and very well polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the fridge were very professional. They made sure to clean up any mess that waz made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job and it was a good customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for installation to existing ice maker was excellent and the workers were really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Would recommend this product for anyone needing a refrigerator!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love the fridge not the installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice but in a rush. They were over 3 hours late for my window and when it came to my installation they couldn’t get it down fast enough. I have shelves fall off because they were not installed properly and the handle to my freezer keeps popping off again due to not properly being installed. I’m very disappointed with the service and lack of communication on Best Buy’s end. I think I will look elsewhere for my future appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth during the setup process...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this fridge. It’s very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival. Superior service. They had very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered with care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that delivered it were great, fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install at my house was great, the gentleman was polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and completed the job very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy team was very helpful and friendly. I dint have any issues since the setup was made. Thanks! Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just took the maintenance plan so it’ll give me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed super fast and well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my new refrigerator were very professional and were very careful with the connections.

    I would recommend this to a friend