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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1009 Showing 20,161-20,180 of 27,394 reviews
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Very professional and polite. Showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Great installation, explained product.. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a water line the techs were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs handled hookup it was easy no hassle. Took a few minutes assembling was clean no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivering guys explained how everything worked and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were friendly and accommodating. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service...punctuality, safety, professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation (connected & ready to us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They service was on point and my kitchen looks VIP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the refrigerator needed connected to a waterline for the ice maker to work so I gave it a 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Installers were very prompt, courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and not as complicated as I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys installed it quick and they were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always shopping at Best Buy,great prices, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy setup crew was amazing. They installed my new refrigerator and hauled away my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, respectful, use masks, creative, puntual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very polite workers. Very fast and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was well knowledgeable of the work that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Professional Delivery Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-person team removed my old refrigerator and put the new one in place. They done an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Friendly Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best part of my purchase. Just not happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and friendly. I would highly recommend it to family and friends

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 1 out of 5 stars

    Very unprofessional installers.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did not have a coupling that connects a refrigerator to a wall. They also scratched my refrigerator during installation. When they are asked questions, they say "no ingles". One of them gave his phone number to one of my friends for her to call him later. What an unprofessional behavior! Thus, NEVER AGAIN!

    No, I would not recommend this to a friend