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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1024 Showing 20,461-20,480 of 27,394 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were on time, They worked quickly and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient delivery, and removal of old appliance with no complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was quick and professional. Can be used instantly after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and friendly. Explained every step.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were friendly, but they left a lot of plastic wrapping on the refrigerator that I found later. They also left a considerable amount of packaging trash where they had parked in front of my house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is required at purchase. Brand new and installed by bestbuy installers thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to help the function of the refrigerator I actually never even touched this part of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about a waterline that connects to my fridge. It was delivered on time as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well, loved the service and the two man team was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was flawless. No issues at all. Very professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST EXPERIENCE the first fridge they gave me was broken, someone tried to come and fix it and said this couldn’t be fixed so they sent me another fridge the people who delivered the second one refused to install the fridge and said he couldn’t do it (although he installed the first one, no problem) and he just left, leaving the fridge in the middle of my kitchen. I do not recommend buying a fridge from here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator friendly to use.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best services and support as needed. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was really sharp when knowing what fits in tight spaces and hooking up the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a fine job of connecting the hose to the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were great. Took great care of the fridge and my house when they came to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and very

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work and very nice friendly movers I had a good experience with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movers were awesome! Movers helpful in disconnecting water hose from old refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator not in stock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator went out after 13 days. Did not get it replaced because no more in stock. Repairs were made and now I am wondering if I will have more trouble later on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work crew was amazing. Very efficient, worked well together and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was installed and set up, free with purchase.

    I would recommend this to a friend