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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1025 Showing 20,481-20,500 of 27,394 reviews
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were careful and cleaned up after the setup. I am happy with the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay refrigerator install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was okay, guys were courteous and it was done quickly. Refrigerator door handles came loose the next day though, not tightened correctly.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    Disappointed in Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the service I received by Best Buy. Most appiance stores have professional staff that make sure your refrigerator is aligned, my refrigerator was just plugged in and they left, the fridge doors are not aligned and dont close properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well does the job. Material seems good. I hope it lasts me a long time without any deterioration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ref Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two crews were efficient, polite, and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great in their delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech hooked up the ice maker we so desperately needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy and efficient! Totally worth it. Pay the extra money for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Very organized. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. The functionality is super. I would recommend this product to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this and get it installed...love Best Buy! Installation was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and knowledge technitian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skilled labor. Very professional. And do quick work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys that were prompt, careful and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water connection and gas connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and thorough. Clean and polite. Came on time as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is fine--i get ice and water when I want them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to get promised gift card!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is great. Unable to get promised gift card!! Many phone calls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time and the installation went great.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    Rushed delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rushed. They actually opened up and used the left French door to lift the fridge up to remove the carry strap, throwing off the door alignment. Left before the interior was cleaned out & handles installed, even leaving the packing materials behind. Frustrating…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is great and working well. The service of connecting to an existing waterline was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MiamiMom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional. Delete rod whenpromised.

    I would recommend this to a friend