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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27349 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 27,349 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team! A pleasure to work with. Arrived on time and were very careful not to dent floors/walls/cabs. etc. when removing the old fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    No installation required!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chest freezer doesn’t require much installation. I just hooked it up to the power source and the power came on automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tra new refrigerator looks great, appointment and delivery arrival on time, transportation personal very professional and clean workers very servicial. My first refrigerator was broke within 2 years of service lets see what happen know

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and timely. The installer explained the process and kept me informed of the process. The installer was courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Whirlpool included humidity control for the two drawers so your veggies/meat stay fresh for longer, so less goes to waste. The inside has enough space for all of our food, and the drawer for our most used things is awesome. The freezer has a slide out drawer where you put small things, so no digging required. The installation was quick and set up only took about 1/2 hour. Workers were pleasant and took the time to explain the various functions and took all the packing materials with them. I would rate the overall experience would rate 5 of 5 stars for price, installation and brands that Best Buy has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert installation crew to install my new refrigerator. The installers did an excellent job in a very short period of time and did not create a mess in my kitchen. They were very courteous, professional and knowledgeable,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for the price. Very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Great and fast. They came and finished quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfactory installation of new freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were well trained in safely removing old freeze and installing new one in its place. They are required to use new water line but mine was in good condition so they did not insist for new one. A pleasant experience of freeze installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At some point in your life you realize it is better to leave the heavy lifting to the pros. This includes the hookup and installation piece. It was done quickly and without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered my freezers set them up for me and made sure they were cooling properly before they left. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really need installation since the small fridge I ordered (at a great price) didn't have an ice maker, so it really only needed to be plugged in. However, because the driver/delivery person needed to dolly it all the way around the house and down a few stairs, I felt it was only fair to pay a bit extra for "installation." I'm glad I did because the delivery person was super helpful and provided all the information we needed to take care of a minor issue with the fridge (probably from the factory; not even a driver-caused issue).

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Seamless and issue free installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived early on Saturday, saving us a lot of waiting time. They removed the old fridge, reconnected the new fridge with the existing Culligan water line. Instructions they provided were clear, no garbage was left behind, and as a pleasant bonus, saved on money on a new water connection kit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well with the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were amazing help not only getting the refrigerator inside the house and connected, but they gave me excellent advice and options when the refrigerator arrived with a dent on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was not a purchase, it was a replacement for one we purchased in August 2023. The first one did not stay cold and the ice machine was sporadic. The new one is great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give these guys a raise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came and set up the refrigerator in less than 10 minutes. They were efficient and also very nice. They respected my property and put it where I wanted,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last delivery instalation was very profesional and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water line connection

    Rated 5 out of 5 stars

    Waterline completed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The waterline was installed fast and quick. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledge from delivery drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchenaide Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very careful bringing the product inside, excellent install, and walked me through all steps to operate the new refrigerator.

    I would recommend this to a friend