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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1047 Showing 20,921-20,940 of 27,394 reviews
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water kit is required when purchasing delivery with free install. So have not had any concerns.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    instatallation guy ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy did not inform us about demo mode . Refrigerator was not cooling until next day we called samsung and they directed us how to get out of demo mode. Many things in the freezer were thrown away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers made sure everything was right and I was happy before they left!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The line that they brought was only 6ft and they did not carry a longer water line. We had to purchase a longer line and hook up ourselves. They did a great job of moving the frig and stove in and provided tips for use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works just right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good thing to have a new line put in with the new Fridge. It's peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional support and made sure the refrigerator was properly connected to the waterline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen did an excellent job getting everything set up and answering my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Techs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were terrific and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed out fridge quickly and also took the time to educate us as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Freezer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation to existing Shut-Off Valve.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable service item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, but it never happened. My home has a copper water line, so the delivery folks were not allowed to hook it up. I did so myself. In their defense, I was informed if this possibility at the time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly guys and service, quite happy to get service from them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service installation was easy and fast. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ice maker to my samsung refrigerator is awesom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker to my samsung refrigerator is awesome I love the crushed ice Best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service!!! Very professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services. They came on time and everything was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch install! They had to take door off to fit downstairs. They were very careful. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of water line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my existing water line to my new refrigerator was great. Didn't need the new line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed this for us, ans we are well pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It went as well as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quite professional and pleasant to work with.

    I would recommend this to a friend