Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Leveling
Rated 2 out of 5 stars
Delivery not up to par.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original delivery did NOT install the unit. I had to remove all packing and tape, as well as level it.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 2 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery driver hooked it up. He was very quick and in a hurry. Wasn't too happy with the delivery but everything worked, just had to readjust the doors and level it.
I would recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They set it up perfectly. They were on time and very nice.
I would recommend this to a friendRated 5 out of 5 stars
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, not really a reviewable item but i got all my characters in so i am done.
I would recommend this to a friendRated 5 out of 5 stars
fast delivery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fast and efficient. Professional crew.
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge installed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and helpful. Loved their service.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good the delivery guys did a great job.
I would recommend this to a friendRated 3 out of 5 stars
Good delivery personnel, bad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was position in place and the connection was not done properly. The hose detached and we had a lick in the kitchen. I had to request the maintenance crew to come and fix the connection.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great Service, easy installation and reliable for sure.
I would recommend this to a friendRated 5 out of 5 stars
Easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked the ice maker up- all went well and was pretty self explanatory. Works well!
I would recommend this to a friendRated 5 out of 5 stars
Legit service. Would recommend to anyone looking f
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Legit service. Would recommend to anyone looking for one
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goo Job! Fast delivery and clean installation. Well done!
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came out and did a wonderful job removing the existing refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional! The guys were great took extra care with my appliances would highly recommend
I would recommend this to a friendRated 2 out of 5 stars
Likhon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this as poor if I could. The delivery guy dropped the unit while bringing the unit in and damaged the walls and the unit itself. I was told that Best Buy insurance carrier will contact me regarding repairing the walls but haven’t heard from anyone yet going on two weeks. The customer service lady offered me a Best Buy gift card but I had to haggle and bargain for it but then again haven’t seen it yet. Very disappointed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered and installed were professional. They were friendly and did a clean job.
I would recommend this to a friendRated 2 out of 5 stars
Delivery/Installers - Poor Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were lazy on my refrigerator delivery! They did not remove any of the cellophane, tape, etc. It was very difficult to remove! I had purchased the LG 23 cubic side by side refrigerator. Very poor customer service to leave a customer trying to remove this.
No, I would not recommend this to a friendRated 5 out of 5 stars
Helpful installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that installed the second fridge were wonderful
I would recommend this to a friendRated 5 out of 5 stars
Strong little refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong refrigeration and durable. American made too.
I would recommend this to a friendRated 5 out of 5 stars
great work from best buy team
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job from folks who came to install fridge. Great knowledge
I would recommend this to a friend
