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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1061 Showing 21,201-21,220 of 27,394 reviews
  • Rated 5 out of 5 stars

    new freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not require a new water line hookup. This was a freezer and not a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great the 2nd time. The Florida crew were fast, polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service dripping off the fridge. I’d order again from Best Buy in a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding exlerience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent delivery and installation experience. top notch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not changing review no matter how many times asked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with rating the service I got for this job is that I never had this issues so Best Buy kept sending the wrong parts and ill-prepared techs to do a job they could not do. I continually corrected the phone support and dispatching teams so that they could dispatch the right techs with the right tools/parts for the right job but they kept getting it wrong, delaying completion of the actual issue I had with a completely different product. What should have been a few days to delivery and setup turned into total disruption for weeks and weeks. The tech who finally came out and fixed the real problem was fantastic but I don't know which request to rate their service belongs to that tech because Best Buy keeps sending me emails asking me to change my poor review of their service to a higher rating. Sorry but this is the truth and I will not change it, although I have noting but high praise for the last tech that visited.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLATION SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installations guys were very courteous and really knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were really nice and careful bringing our appliances into our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service best in class in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deep chest freezer is easy to use. Terrific..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast delivery, they did a good job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's only delivery.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were ok but they didn't remove the plastic not did they install the door handles. It was kinda odd.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    INSIGNIA Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge didn't realize that it would "whine" so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy delivered and set up. hassle free setup! will buy from best buy everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Freezer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator/Freezer Installation with Existing/No Wate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy guys were professional and kept the area clean during installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation itself was good. Everything was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience from purchasing online to the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pick up from the store. Easy setup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator A++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Good price and good quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service with trained personnel for installation

    I would recommend this to a friend