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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 27,394 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, very accommodating. Did an excellent job. In and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection to ice water line was very well put together no messy leaks. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fine. 3rd party delivery not so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get ice maker but service was wonderful no need for water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good fridge for storing almond free milk

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never turned up for installation and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a regular buyer from Best Buy, but , understood in the hard way , you get to know the company best during hard times . Best Buy turned out to be worst buy . I bought refrigerator, washer and dryer and during the delivery in March was called and said they will not deliver until further notice . Understood. I was scheduled to move which I postponed. Best Buy called one day in April and came and delivered the appliances in my garage . Thereafter they kept on scheduling and canceling installation service .In my whole move process , Best Buy was a big let down . I was moving to a new home and cannot without basic appliances set up . Best Buy kept on delaying till dns of April . I reached a point where I could not further postpone my move so , I hired a private installer . The same day Best Buy calls and schedule installation for two days later , and asked me cancel private installer,but , guess what . They kept on sending reminders that technician is on the way and I kept on waiting but nobody turned up . When I called later , was told installation appointment was canceled. Without informing me . Horrible experience. Best Buy gave me worst nightmares during this tough time and I had to spent number of hours with them on phone but with no outcome .Best Buy promised they will call me back and reschedule, but , that never happened even till date .Eventually , I understood that’s never going to happen and requested once again the private technician to come and install.Terrible customer service in difficult situation .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Few minutes installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them few minutes to install and after few fillings it is ready for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Were very friendly. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with hooking up, less time then i though it would take to hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and courteous and safe pleasure and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has great installers. Helpful and they explain everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was also scheduled for the hallway for the old fridge raider and the third-party refused to haul it away …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys was very professional hooking up my refrigerator. Everything went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation did not go through but i like the effort the workers where willing to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an awesome job. They were very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Called on time and didn't take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional on time. Thank you vey much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install all appliances. They were very fast, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job installing the appliance and making all necessary connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup they were great and quick no issues at all

    I would recommend this to a friend