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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1097 Showing 21,921-21,940 of 27,394 reviews
  • Rated 5 out of 5 stars

    Professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and professionalism of the installers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don’t instantly anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thy don’t really instantly the product because they said we only connect the lines exits

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician went above and beyond to make sure everything was set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with you buying stuff but it’s good no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and knowledgeable. Everything went fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best hose you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These braided lines work better than anything else. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who doesn't want a true connection in life, and it's literally a connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s installation service is great! Quick and prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Part of the process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ice maker glad we had all the parts to get it hooked up immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were on time and set everything up nicely. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the techs did a good job installing without any delay. Kudos !!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like seeing the fridge laying on it’s back when being unloaded- and could have been more careful putting it in to not mark the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water line install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in, did the job, no issues. The water line is working well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was surprised that the installer used channel lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked and a bit unhappy that the installer used channel lock pliers to attach the existing water line (reusing the compression fitting) and then used the same pliers to adjust the leveling legs. At the very least I would have expected him to use an adjustable crescent wrench so as not to damage the compression fitting or leveling legs. I am relieved that the water line doesn't leak, but I could have done a better job with the limited tools that I have at my disposal.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two individuals came to install the product were totally professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew was fast, efficient, and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy as pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hook up the water line to the ice maker and you are in business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on this and microwave install. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class installation. Men were very clean, professional and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys were Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were happy to be here install and left everything clean and done.

    I would recommend this to a friend