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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1099 Showing 21,961-21,980 of 27,394 reviews
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and thorough. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product and extremely happy with our Best Buy REP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very fast wasn’t as good as the other installer didn’t really explain anything about refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my fridge did a great job at connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger and Eric did a great job installing all of my new appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly guys. Any questions you have they have and answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job do recommend Best Buy installation no body else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad my salesrep knew all the things i needed with my appliance purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connects easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this water line. The installer had it connected in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No water hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't have a water hook up on our garage. Don't know why this came up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot rate something that has not been done. When we have this service done then we can accurately rate this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Required Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my purchase of the Samsung Family Hub refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. They certainly knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice line is Necessary if you want ice or water from the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys was very professional and quick i love this experience

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pay attention to the installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a leak prior to installation I know because I pulled out the old refrigerator and cleaned behind it. He said when he was putting on the new hose there was a slow drip. Well that slow drip was a steady stream and I needed to call a plumber in immediately. So that cost $$$$ plus I have a hole where they cut out the drywall to fix the leak.. Costly purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went together very fast. The guys were great. In and out quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hook up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic hook up. Really thought out instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and Out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected everything up quickly. Very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery/ Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Delivery team was second to none! I highly recommend!

    I would recommend this to a friend