Customer Ratings & Reviews

Very professional and friendly delivery team. They were quick and knew what they were doing.

The delivery team installed the water line from the fridge to the existing shutoff. They did a great job. They knew not to use the plumber's tape that came with the kit purchased with fridge. The waterline has a type of compression rubber washer and does not need the plumber's tape. We live on the second floor and delivery of fridge and removal of old one went great.

The technician rescheduled the installation because he said he couldn't find our location. When he finally came he did a good job.

Was easily installed by Best Buy installers. No problem

This is our second one of these in just over a year. If not for a defective ice maker in the first it would get five stars love it!

The delivery/install team was fantastic!! They were quick, efficient and helpful. Got us all set up with no issue. We’re careful not to damage anything as they needed to remove a door to bring the refrigerator in. Put it back to rights and cleans everything up. Great team of guys!!

They installed quickly and no leaks. I would use again

The delivery company/team was extremely professional/knowledgeable and polite. They did an excellent job bringing/installing my fridge on a 2nd Floor. ABSOLUTELY BEST CUSTOMER SERVICE EVER!!! I ordered the same fridge/size from a different store before and when the delivery company/team arrived they were very rude/unprofessional and refused to bring it inside canceling the order. However, BEST BUY and their delivery company/team did an exceptional job. I was very pleased with their customer service and would be definitely getting all my purchases from them. I would definitely recommend Best Buy and their team!!!

Fits great in my small kitchen and fine for a small family.

My installers arrived in a very timely fashion. The delivery of the new fridge could not have gone smoother. The water was off and the old water line was disconnected prior to their arrival. They were able to cut the existing copper line, add the new flex line and then waited while I turned the water back on to assure that there were no leaks in the system.

Was done right, great service & quick installation. No complaints

The two installers performed the installation professionally. They took special care while removing the old refrigerator and carrying in the new refrigerator. In this time of COVID-19, they where appropriately outfitted for our protection and theirs. I recommend this service to other customers.

These guys had to run a water line through the wall to connect the water to the refrigerator, highly recommend the professionals do it correctly!

What an awesome refrigerator. Room for everything. Best Buy delivery and install was very fast and professional.

Connected up perfectly. Water connection was easy, after getting the right connection, allowing for shorter time before using. Makes life easier when things work properly. Ice and water are awesome, now that we have it all connected together. Crushed ice is a must for making smoothies.

They were rushed and I had to ask them to level the freezer properly. But they did it and it was fine. The delivery folks were very pleasant.

Installation was very fast and good We used existing water line that was almost new.

Got the refrigerator installed. however, I am not too sure they really knew how to level a refigerator because I had to do it later so the door didnt slam.

Easy to get ice maker/water working. Just remember to cycle through a couple of gallons of water first before drinking any and do a throw out the first load or 2 of ice to insure the lines are cleaned out. Other than than it has been a great replacement. And no, I don't want my refrigerator to make coffee. I have a regular Keurig for that.

Install was quick and seamless and everything works as it should.