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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1107 Showing 22,121-22,140 of 27,394 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with the service we received from the Best Buy Tech.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be completed as my water line had a leak. I could not get a refund initiated from installer. Called 888 number, and nobody called me as promised. Had to go in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How stupid to write a review on this but whatever for 25. Bonus buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver time was on time and did a great job at installing my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the tools neededor a connection to Connection to Existing Waterline

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed installation service and cheating to custom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the appliance installation service on 9/22/2021, and scheduled service on Saturday, 10/23/2021. Getting notification on 10/21/21, 10/22/21 and early morning on 10/23/21, all said the technician coming to the installation. Until the last minutes, I got a call saying the service was cancelled because the service car broke down and said it will reschedule. Never got a call back for rescheduling, but called to service to ask. Eventually, an agent told me it was not the car that broke-down, but the lack of inventory of the installation kits. They were cheating on the customer, a very bad business practice. BestBuy did fulfill a contractual obligation, but also did not immediately reschedule service time until I was calling back. The rescheduled time is 9 days away from the original schedule. It has completely ruined my kitchen remodel time. It is really a joke to hire BestBuy to install anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complain at all regarding basic connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good and good quality thank you......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with installers. Very professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were amazing! Set up super quick with no issues later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and right on time they installed our appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is what was needed. Easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to all of my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This place has been picked to get to Chicago for a 24hour spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION OF WATER LINE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE HOSE AND FITTING SUPPLIED WERE THE CORRECT ONES FOR MY INSTALLATION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for hooking up fridge water line was quick and without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job removing old fridge and basic install of new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installed great great great great informative clean service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the split door that allows you to get the items used most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was prompt and very knowledgeable. Over and above service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery occurred when expected, staff were professional, quick and clean

    I would recommend this to a friend