Customer Ratings & Reviews

The delivery and installation was fast and flawless. The only problem was the telephonic notice. For some reason, Best Buy had failed to update its records regarding our telephone number. The installers were provided a number which had been out of service for more than 5 years.

Excellent installation by knowledgeable capable and efficient delivery men. Couldn’t be more pleased or impressed with these workers.

The two gentlemen who worked to install my new fridge and remove the old one came and did the job they were paid to do quickly and efficiently with satisfactory results. I Even had some trouble at first with my doorway being 1-3 inches too short and they worked to remedy it as quick as they could and get everything in and out still without needing to come back a second time!

Nice friendly professionals. Showed up in time and finished quickly

Delivery agent, Leiaione, and team were courteous, professional and installed our Bespoke refrigerator quickly. Before leaving, he made sure we didn’t have questions and took all the packing material for disposal.

Install was quick and they were professional. Checked for leaks.

i already entered a review? Product is superior to any refrigerator I have had in past because of freezer on the bottom, fixed so door doesn't swing open, no icemaker, so extra room, attractive steel finish matches other appliances, freezes well without freezer burn or need for much adjustment, refrigerator keeps temperature and food lasts longer.

The installer was excellent, he did a great job installing the refrigerator. he was very careful with the product and willing to answer our questions. Very professional.

Team was great for washer/dry/fridge install. Showed up on time, finished the work quickly, and was able to secure me a rebate for the dryer showing up dented. amazing

Works great. Very easy install. The product works as advertised.

The delivery guys were very quick and cautious when delivering my new fridge. The doors had to be removed but were put back on correctly. The only issue I had was that they didn't make sure everything was working correctly and they didn't do the water hookup due to the fact that I don't have a shut off valve directly behind my fridge. The hookup was easy enough on my own although I was a little disappointed that I wasn't told beforehand about having to have a shut off valve that accessible when in fact it's only a few feet away under my kitchen sink and I already had the line drained and shut off prior to their arrival. It is what it is, but if you have a similar setup for your water line, expect to do the hookup on your own as this posed a liability for the installers.

Everything is good. Loving it. Exactly what I want and need.

The installation guys came out exactly on time which was specified the day prior via phone call. They were very nice and professional. Their work was quick and efficient even though we had to take my front door of it's hinges to fit the fridge through. They did all the work and left no wall dings or floor scuffs. They were in and out within 20 minutes.

Couldn't be happier with the install guys. They were very courteous, polite and professional. They showed up when they were scheduled, hauled the old fridge out, installed the new one, leveled it and it has been working great.

The men that installed the refrigerator and stove were friendly and knew what they were doing. Quick and easy installation.

After a month...all is still working. No leaking. No issues.

Excellent installation to water line and getting the refrigerator through the front door which was a tight fit. The team worked together and arrived at the address earlier by confirmation through me.

We love the fridge. Sales staff were great! We paid for the water install. Best Buy sent a person to survey who said it would be easy. Day of work the person said no way. We had to hire a plumber. Fridge is really nice!

They did a good job. Bought at the dent store but definatley had more dents by the time it arrived. Still works great

This refrigerator is amazing, meeting all my expectations.the smart features are hreat, you even get a reminder to empty the ice bucket when the ice has been sitting there for too long.