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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1122 Showing 22,421-22,440 of 27,394 reviews
  • Rated 5 out of 5 stars

    required water hose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this item in order to connect the water to the refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three separate failed appointments to install my fridge over a nearly three week period. The first one, they sent a two person crew who said I'd need to request a larger crew to get it done, since the fridge needed to be brought up stairs. I scheduled a second appointment with a larger crew this time. No one showed up for this appointment or contacted me the day of, despite getting an email notification that the crew were on their way. I scheduled a third appointment. They sent a two person crew again. I have now scheduled a fourth appointment and received assurances that I will get a larger crew who will be prepared to move the fridge, but I have no reason to believe this to be true. If they don't install my fridge this time, I will call some friends and do it myself. The customer service has been very nice and apologetic but at the end of the day, nothing has been done. I'm sure lots of people have smooth experiences with this service but for me it's been a massive headache and I'd recommend buying your appliances elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water supply was easy to connect and seems to be reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. They were prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick, nice, timely, and knowledgeable.highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upper, refrigerator part, and the freezer part is less comvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the level of professionalism. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a timely manner, set everything up, and took old frig away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service people, fast, courteous, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery Guys were great. Fridge was a tight fit but they made it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are total professionals...they did everything great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very professional. Know what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation by friendly, helpful staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made the connection easier. We could have done it on our own

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery drivers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals that delivered my product and put it together was very unprofessional they broke my downstairs door by kicking it and they lied and tried to cover it up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unpacked installed and tested everything. Nice work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful team, very polite, water works great, very quick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice if needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, not used. we do not have water line to install from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have such a great experience with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy installation process and they were on time and very clean

    I would recommend this to a friend