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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1143 Showing 22,841-22,860 of 27,394 reviews
  • Rated 5 out of 5 stars

    What's to think about?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer! No issues. If it is an option, why not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was fast and efficient. No hassle and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirmed purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not taken possession of this yet. Confirm purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were efficient and did quality workmanship.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Mr. RFH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors do not close properly and do not line up as they should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    REFRIGERATOR INSTALATION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer spent most of the time on his phone. Talked down to us as if we did not know anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always provides great service! Very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed new hose to waterline without any compromise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools of the trade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed these for the new refrigerator we bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not need any installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    condo was being remodeled. items were installed by me later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacey and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this LG refrigerator. it is well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connector is a great connector device to use at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and put the fridge exactly where I told them to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed everything and were super knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After completing the pre-delivery instructions & verifying that the fridge would fit through our house, The day of delivery they came inside, said it wouldn't work and needed to return the item. My husband brought out the measuring tape and measured the doorway. He asked them how much more did they need- when they answered, he stated that there was still more than enough room. After giving grief they brought it into the kitchen and plugged it in. I paid the $40 to have the water line installed. They stayed they "don't do that" and that plugging it into the wall was the installation fee. When my husband told them to get out, they wouldn't leave at first, even asked to use our restrooms before going. It took a few minutes to install the water line ourselves after they left, but we could have done it a lot cheaper than $40 at a hardware store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT USE INSTALL SERVICES with BEST BUY!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave 0 stars I would- Best Buy contracted out to a 3rd party company for my refrigerator install. The technician broke our emergency shut off valve on our water line, we then had to shut off the water and hire a plumber to repair our water line. It is 5/10/24 and I have yet to have ANY correspondence with anyone regarding my claim. I spoke with Best Buy’s insurance provider who stated they are not responsible for the damage, the 3rd party company's would need to reimburse us even though we did not contract with them. This has been a nightmare and I want to return EVERYTHING we purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems great service, and time of delivery...EARLY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went according to plan. Thanks for everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were awesome m, prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was needed to complete the installation!

    I would recommend this to a friend