Customer Ratings & Reviews

These guys from Geek Squad were amazing and need a raise! They went above qnd beyond to get my fridge in my house even when it was super cold out. Makes me want to continue doing business with Best Buy!

This was an easy job. The refrigerator was wheeled into our garage and plugged in. We didn't have the water hooked up so it was a piece of cake.

The delivery guys had removed my old fridge from my 3rd floor apt, brought up the new fridge, connected the water line, completed the installation, removed all the garbage and was done in a matter of 20 mins.

The Best Buy installers did a great job of installing my Fridge. They were clean, did not damage anything, nothing leaked, they removed the plastic film, instructed me how to use the item, and a month later the item is still working perfectly

The refrigerator was delivered and installed in a professional manner. We were pleased with our purchase and the the skill of the men who completed the installation. Although we initially experienced a mechanical problem with the refrigerator ice maker, Best Buy rectified the problem expeditiously.

The 2 men that delivered and installed our new fridge were very professional and friendly. They installed it and made sure every thing was working before they left. They also gave us information we needed and answered our questions.

Which is a great review considering it took 3 times to get it right. But the rating is high because the delivery people had integrity and took care of the problems in a super professional manner. Twice there were issues with the refrigerator delivered. Both times it was the delivery men who noticed the problems and took care of things so we could get a replacement. They allowed us to use the first delivery (which had a dent on the door) until we eventually had our replacement so we had a refrigerator to use throughout.

Team was great for washer/dry/fridge install. Showed up on time, finished the work quickly, and was able to secure me a rebate for the dryer showing up dented. amazing

The two gentlemen that delivered our refrigerator were great. Their work order did not show installation of our recently purchased refrigerator and my wife I explained to them that it was supposed to. There was an error on the purchase order. They did not question us or hesitate and went forward with the installation. Very nice and respectful gentlemen.

They installed the new stainless steel braided tubing excellently! They verified with me that no leaks were present after installing.

Installers were exceptionally careful bringing in appliances. We were very happy. They gave us good info in refrigerator. They forgot to balance the refrigerator. We had to have an additional service call, which was free

Respectful of property. Knowledgeable. Timely arrival.

Best Buy technicians are always fast and knowledgeable

The installer was excellent, he did a great job installing the refrigerator. he was very careful with the product and willing to answer our questions. Very professional.

The guys did a great job on the delivery and installation of my new refrigerator. They took the time to make sure everything was balanced and working properly. They were friendly, knowledgable and professional. I love my new fridge!

Delivery men were nice and helpful and installed refrigerator nicely.

The home delivery guy was punctual and professional, handling the refrigerator with care during setup. He was friendly, efficient, and made sure everything was working before leaving.

Install crew did a great job, removed all plastic film, installed without damage to floors or walls, instructed on the operation of the fridge and showed how to replace water filter.

Best Buy delivery and install squad was excellent - super efficient and fast. Made sure all was secure and operating, explained features/operation, cleaned and removed all packaging material - In & out in 10 minutes.

They did the install awesomely but did scuff up couple walls but over all great guys. Would use best buy/geek squad again