Customer Ratings & Reviews

Prompt and professional installation. Went smoothly.

Great service and knowledge from delivery drivers.

They carried the fridge up without issue, installed it and it worked fine, but they scratched the floor up in a lot of places and also bumped into my stove and turned on one of the elements, burning the food from the freezer I had out there while they were swapping out the fridge. All in all not the best experience, but I do love the fridge, and $30 for delivery and set up seems like a bargain to me.

Both guys were professional. It took them about 15 minutes to install new refrigerator and remove the old one. They called before arrival and showed me different features and how to set them before leaving my home.

Connected to the water line w/o any issues. Working well.

Delivery personnel where great and very helpful! The quickly removed my fridge and installed the new one, while be friendly and courteous.

Your delivery and installation team, led by Jonathan, did an excellent job. They worked quickly and efficiently! John explained what he did and how to operated our new refrigerator. We would recommend Best Buy and John for the excellent service we received!

I have purchased 13 refrigerators for new construction rental homes I bought in the last 9 months and their delivery and install service is top notch.

Delivery crew was prompt, efficient and polite. They removed and hauled out the old dead fridge and installed my new Samsung in less than 45 minutes. I definately reccomend buying the Total Tech package for this if nothing else.

The new washer dryer works extremely well and very efficient.. 5 stars Night and day Vs previous GE washer dryer that was the worst. The crew that installed it also earned 5 stars and were very professional.

The delivery team was excellent. They were prompt, prepared, careful, clean and tidy, and moved through the house with a 28 cuft fridge like they had been doing it all their lives. I could not have asked for a more cooperative and careful team.

Install went fabulous. Delivery team was great! Not easy getting big items in a 100 year old house but they were patient and knew exactly what they were doing

Delivery guys were very pleasant and knowledgeable about refrigerator. The lead guy answered all my questions and demonstrated several options.

Purchase, delivery, and set up went flawlessly. Great product at a great price. We will continue to shop Best Buy first.

The installers were professional making sure the new unit was protected and move the old and new unit with caution making sure no floors and walls get damaged.

The two installers were real pros. They unboxed the refrigerator outside and inspected it to ensure the refrigerator shipped without damage and to prevent scattering any packing material in our house. We had a door reversal as well, which they completed outside. The refrigerator was by design a tight fit into existing cabinetry. They measured at several places before attempting to install the refrigerator. Then got it in without the refrigerator ever touching the cabinetry. Everything was balanced and tested before they declared they were done. Real pros.

The delivery crew was very friendly, took all Covid precautions, and completed the installation in a timely manner. We also paid the extra fee for relocation of existing refrigerator and that task was completed just as quickly and with the same attention to detail.

We had to have the installer return a second time. The first time he brought the wrong refrigerator. I am giving him 4 stars because I doubt that this was his fault. When he came out a second time, he installed it perfectly.

Professionally installed my refrigerator and it came on time . great refrigerator just the right size

I loved it Ready to use easy installation, great product will recommend