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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27247 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the refrigerator's size and capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling, while others have noted concerns about the noise level. A few customers also wished the refrigerator included an ice maker and reported physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 27,247 reviews
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no issues connecting to my waterline. It doesn't leak so I am very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect, quick and efficient. And they moved the refrig to the effect spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Skilled installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers careful and skilled on bringing into house, up stairs and hooking up to water line.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Could be level better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the refrigerator delivered. Only issue. they didn't level it correctly. It is standing next to the wall, and I can see the gap on the bottom and on the top is different. I put a professional level against the wall, and it is ideally leveled. I put the same level against refrigerator, and it is not. I have the same issue with washer and dryer which were delivered and installed a year ago. They are vibrate. And installers blamed the floor. But it also loose in the middle, where two machines are connected. They didn't adjust properly. And I don't know how to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great! Dominic and his guys brought it in and took the old one out and were fantastic! Quick, efficient and professional! Made it a very painless switch!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Black refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge keeps everything cool love how the color looks with my kitchen and it's super spacious inside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. There was a mistake with address and they were able to still deliver with no issues!! Very professional delivery service. The fridge on the other hand is GREAT would highly recommend. Took a little while to get cool but its working perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team showed up bright and early way ahead of schedule. We were so glad when they arrived and quickly got to work. Installation went without a single issue and they were happy to give us a hand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Works well with refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easily installed with the refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Whirpool Refrigerator Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last team of installers were much more responsive and expert in getting the Refrigerator through the doorway. The first team used all lamed excuses and wrong measurement to not install our purchased and paid Refrigerator then we had to rescheduled twice but still got "NO SHOW" TWICE! Even after we escalated this incident to Best Buy Management and Appliance Resolution team, we got NO SHOW.NO.CALL.both times! After the final delivery and installation the freezer door does not shut completely - needing adjustment

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Wife on Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was in stall by 2 professional and job well done! If the wife was happy so am i. No complaints :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely functional and good looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Very nice looking Water switch is a little different as you have to be careful not To get it when you want ice - just a little different from my old refrigerator Stainless really does not show fingerprints! Practical arrangement of drawers for fruit vegetable Cold cuts etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew did a great job, removed all plastic film, installed without damage to floors or walls, instructed on the operation of the fridge and showed how to replace water filter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water line connection

    Rated 5 out of 5 stars

    smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth install on the water lines on the new frig. Ice and water working great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    beautiful refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful refrigerator and it is very spacious and very spacious and multifunctional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent delivery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time my delivery was absolutely perfect as compared to the one the week before that damaged my plumbing. This men who came took their time and installed everything perfectly. They were very polite and professional. I wish they would have came the first time, it would have saved me a ton of frustration and anguish.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Leveling

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to level it. I had to tell them to level it all the way.Didn't change the door to open on the other side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Delivery Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/Installers were great with keeping me updated and arrived at the time promised. They were friendly, professional, and did a nice job with installation, explaining, and the removal of all uneeded packaging

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast, and removed an existing refrigerator too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and competent, out withing 30 minutes, and this included removing a too large for doorways refrigerator before they could begin the install of the LG.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery guys!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys from Geek Squad were amazing and need a raise! They went above qnd beyond to get my fridge in my house even when it was super cold out. Makes me want to continue doing business with Best Buy!

    I would recommend this to a friend