Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27348 reviews
(27,348 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.75% of all refrigerators bought from the manufacturer was working perfectly with no problems.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I let the delivery guys to install the refrigerator because was included in delivery price. No big deal to hook up the new flex stainless steel water line to the old copper line. The guys performed it precisely and neatly. I also liked how they moved the refrigerator in and how they unwrapped it and installed all the things. Good job.
I would recommend this to a friend Rated 5 out of 5 stars
Love the Geek Squad and my new LG.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is an amazing dedicated group of employees with complete integrity. They actually pointed out an area of damage and allowed me to re-order another refrigerator. I’m so happy with my membership and the service I receive. Best Buy is now my “go to” business for appliances and all things electronics. Also am very pleased with my LG refrigerator. The ice maker is so convenient to access. The deli tray is super wide and convenient. Love having the fruit bins up high.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Saved Me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad they do the install to save me the headache!
I would recommend this to a friend Rated 5 out of 5 stars
good service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees installed with caution and respect, double checked the connections
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who came to do the installation were very professional. They were quick and got my fridge in no time. True expertise.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Refrigerator Installation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased all new Kitchenaid appliances for our kitchen that was totally remodeled The refrigerator was delivered and installed in a professional manner. The delivery team was able to complete only two of my five appliances. They were not motivated to solve any unusual conditions. They did however manage to get the refrigerator installed.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Did A Great Job With My LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys did a GREAT job removing the old refrigerator and unpacking the new refrigerator and getting it into the house without damage to the house or to the appliances. Also very friendly and courteous. I'd gladly have them come back for future installations.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were excellent and had experience with this type of delivery. They quickly installed the ice makers to the water line and checked to ensure both ice maker were functioning correctly.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
beautiful refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful refrigerator and it is very spacious and very spacious and multifunctional.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
good installation experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are very professional and very nice people. they are patient and knowledgeable too. they move refrigerator very carefully to my house. they install the refrigerator and make sure anything running good.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Samsung side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job of removing door, bringing in fridge, carrying out old fridge, replacing door. No problems or hiccoughs.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went without a hitch, and gentlemen were very friendly and helpful. Very careful with our wood floors and cabinetry. They were there when they said they would.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refer install went smooth as silk!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered the refrigerator, moved it into position, and installed it....did an EXCELLENT job! Everything functions perfectly, and they were professional, curtious, and we could not be more pleased!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation went smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associates that delivered our fridge did an awesome job installing it. They were professional, knowledgeable, and helpful with questions. They installed the water kit and had our fridge up and running quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and simple just to plug into the outlet, no issues. The technician made sure the light and compressor came on before heading out
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge so far. Feels sturdy. Probably best fridge I have ever had.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Service crew exceptional!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew was very careful and caring on the unit they brought in. They even went through the basics of the refrigerator. The water didn’t work immediately but figured it out that the hose was being pinched. They fixed it!! Great Service!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Expert Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed our refrigerator were very helpful and efficient. We buy almost all our electronic products from Best Buy and have them install everything. They are very good at what they do, and we really like their service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered with great care. This model was reasonably priced and a nice addition to my kitchen.
I would recommend this to a friend
