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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 27,348 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered with great care. This model was reasonably priced and a nice addition to my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team from Best Buy was friendly and very efficent. Made the delivery a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service crew exceptional!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very careful and caring on the unit they brought in. They even went through the basics of the refrigerator. The water didn’t work immediately but figured it out that the hose was being pinched. They fixed it!! Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our refrigerator were very helpful and efficient. We buy almost all our electronic products from Best Buy and have them install everything. They are very good at what they do, and we really like their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service and Installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service. However I was charged extra for installing the washing machine since the tech will not install the pipes that come with the samsung washing machine and I had to buy some different pipes from them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great nice wonderfull , and liable to do ice make it just

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    New Fridge & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (Chase and Ceaser) from the Geek Squad were professional and knowledgeable. A quick and careful installation. Overall a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a great job. They had to be careful since my new house had fragile floors. Nothing was damaged and they went above and beyond to handle the installation with care. I live in a rural area, so I was grateful Best Buy came out here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few months ago, and we've had no issues so far. Does what it's supposed to do. The water coming out of it had a synthetic plasticky taste for about a week and then cleared up. Seems quiet enough, haven't noticed it. We haven't used the decorative ice feature, yet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Flawless Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator was installed quickly, professionally, and without complication. The old unit was removed without incident and taken away. The installers were on time, polite, and professional. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this product for our new refrigerator installation. Jesus and Jesus did an excellent job with the installation. They were professional, friendly and efficient. Our refrigerator is set up and working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frig installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a good job. Notified us within 30 minutes arrival. Installlation, hook up and old frig removal great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried the fridge up without issue, installed it and it worked fine, but they scratched the floor up in a lot of places and also bumped into my stove and turned on one of the elements, burning the food from the freezer I had out there while they were swapping out the fridge. All in all not the best experience, but I do love the fridge, and $30 for delivery and set up seems like a bargain to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were courteous and did nice work. They were cautious as they moved the new and old freezer. Overall they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fits out kitchen Cons Fridge door has a hitch doesn’t open smooth It will try to close on you hard if not open all the way. Small children beware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast and professional. Installation was quick and easy. Also knowledgeable about product and answered questions about operation and smart features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Washer dryer, stacked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new washer dryer works extremely well and very efficient.. 5 stars Night and day Vs previous GE washer dryer that was the worst. The crew that installed it also earned 5 stars and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and they were professional. Checked for leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice friendly professionals. Showed up in time and finished quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great delivery team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were very quick and cautious when delivering my new fridge. The doors had to be removed but were put back on correctly. The only issue I had was that they didn't make sure everything was working correctly and they didn't do the water hookup due to the fact that I don't have a shut off valve directly behind my fridge. The hookup was easy enough on my own although I was a little disappointed that I wasn't told beforehand about having to have a shut off valve that accessible when in fact it's only a few feet away under my kitchen sink and I already had the line drained and shut off prior to their arrival. It is what it is, but if you have a similar setup for your water line, expect to do the hookup on your own as this posed a liability for the installers.

    I would recommend this to a friend