Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not connected but left turned on anyway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was Horrible. My geek guys installed my refrigerator without installing the water line for the icemaker and water on the door, but turn the ice maker on anyways.
No, I would not recommend this to a friendRated 1 out of 5 stars
Careless and made a mess
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They damaged trim in the house and made a mess of the area around the installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this product. It broke 19 days after purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ice maker button is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to hold the cup up to the top and press the button just right to get ice or water. You have to do this several times in order to fill the cup up. It’s a pain.
No, I would not recommend this to a friendRated 1 out of 5 stars
Baaaad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery and set up service. Lied about corroded connectors so they wouldn't have to connect fridge
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappily served
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.J B Hunt is a lousy delivery host and is absolutely not to be trusted with installation of anything more expensive than a lightbulb.
No, I would not recommend this to a friendRated 1 out of 5 stars
No way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No water after 5 times to deliver not satisfied and can't get compassionate
No, I would not recommend this to a friendRated 1 out of 5 stars
Said they didn't have time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived 45 minutes after the window I was given. No phone call to say they were late. Said they had problems with some of the guys earlier in the day.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left the freezer in the box. Did not hail the old freezer after I pre paid to haul it
No, I would not recommend this to a friendRated 1 out of 5 stars
No parts and installation services were provided
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As Idid not receive parts, installed waterline by myself utilizing existing pipeline.
No, I would not recommend this to a friendRated 1 out of 5 stars
not installed correctlyp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered.and set up our refrigerator and hooked up the line. Within a few days we had a water leak. We had to turn off eater and wait for repairs. It was not installed properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged product. Sent it back. Please have your products inspected before sending out for delivery. Such a waste of time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Basic service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic service. Not expect it to be top notch. Best Buy uses a third party that are not certified technicians.
No, I would not recommend this to a friendRated 1 out of 5 stars
Big bill no service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid to connect to water line and they didn’t have the tools so they skipped it. Had to pay a plumber to come in and do the job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Required add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a refrigerator and was required to add a hook up installation despite not having a water hook up. Very tedious return on something I didn't need on the first place.
I would recommend this to a friendRated 1 out of 5 stars
water line install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no one ever showed up to install water line and my husband had to do it
No, I would not recommend this to a friendRated 1 out of 5 stars
poor service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they wanted to install after delivery- tough to do
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Customer Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handles installed upside down and incorrectly! Had to be removed and reinstalled!
No, I would not recommend this to a friendRated 1 out of 5 stars
The didn't help at all.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They absolutely did not install my refrigerator so I don't know what someone should expect.
No, I would not recommend this to a friendRated 1 out of 5 stars
not happy with delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item from Bestbuy and it took 24 days to receive it even though is in stock. Also the installation was not well done. Few places are not screwed and left loose
No, I would not recommend this to a friend