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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27248 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 27,248 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, punctuality Experience in your job The brand is good

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Good install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. Installers were respectful and answered any questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t bring tools for install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subcontracted installers Didn’t bring proper tools to install waterline for my new refrigerator. Very nice gentlemen, but they said they were limited for the waterline install. The point is it’s deceiving about the installation service from Best Buy. Lowe’s does entire install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and efficient installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew came promptly and on time. They also notified you approximately when they will get there. The installation was relatively do e quickly but they identified amy issues and workarounds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you delivery/installer guys!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were delighted to get our new refrigerator delivered and installed within two days. The deliverers/installers were prompt, gave us good notice, and worked very efficiently to remove our matching old refrigerator and install the new one, hooking up the existing water supply, etc. They did leave some of the tape/wrap from the drawers and shelving which we removed without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Knowledgeable Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, knowledgeable and got everything working quickly. I'm very pleased with the BB install service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery personnel were friendly, professional and efficient. I would recommend this team to anyone. I should note that there was no water hookup required - just removal of the old frig and placement of the new frig.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge installation was great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and without any issues. The installation team was courteous and did the job quick and without any delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment and service was exceptional! The installers were professional, very courteous and explained everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services it works amazing . And the delivery was very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever refrigerator install. Carried the new one in and the old one out. Never touched the floor- no risk of scratching. Properly leveled. Water hooked up with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    good installation experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very professional and very nice people. they are patient and knowledgeable too. they move refrigerator very carefully to my house. they install the refrigerator and make sure anything running good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    6 star review!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great and deep. And the installers and delivery very professional and on time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item installed with no trouble at all. No leaks and worked Perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job of removing door, bringing in fridge, carrying out old fridge, replacing door. No problems or hiccoughs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and efficient delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew arrived on time and were very professional. They first reviewed options for getting the older unit out of the way and suggested a better path through the house for bringing in the new one. Their lifting strap system made it super easy to remove the old refrigerator and place the new one without needing to use a dolly on our floors.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both service technicians took great pride on getting new fridge in house with no issues and connected to water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No a and kind people from Best Buy. They did their work fast an efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Timely, Polite, and Efficient Intallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a refrigerator installed. The installation crew of 2 was on time, polite, skilled, and efficient. The head installer even offered advice on how to run and care for my new appliacne. I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refer install went smooth as silk!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered the refrigerator, moved it into position, and installed it....did an EXCELLENT job! Everything functions perfectly, and they were professional, curtious, and we could not be more pleased!

    I would recommend this to a friend