Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Side by side refrigerator- Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was not to our satisfaction! Replacement unit requested! Waiting on it!
No, I would not recommend this to a friendRated 1 out of 5 stars
no product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you couldn't deliver product and you didn't tell me product would take 8 months to come in-terrible
No, I would not recommend this to a friendRated 1 out of 5 stars
Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guy calls and was wanted to come by after hours was not a happy customer. But customer service did reach out with apologies.
No, I would not recommend this to a friendRated 1 out of 5 stars
Got a watch em
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They ran off with fifty foot of copper tubing that my original fridge had the ice maker connected to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation not completed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation (water line hookup) was not completed. How do I get this charge refunded?
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called 15 mins before the delivery window closed. Arrived after the delivery window of 4 hours.
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery service was terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst installation service ever. It took three visits and almost a week to get it installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Workers did not even know how to assemble the unit. Had to do most of the work myself
No, I would not recommend this to a friendRated 1 out of 5 stars
Love the fridge , waiting for replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arm on ice maker was broken, yet i was told all was good and working
I would recommend this to a friendRated 1 out of 5 stars
Never happened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not hook up my water line although I had to purchase the kit otherwise the refrigerator delivery would have been considered a drop off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation by a third party.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves were not installed. Purchased this for my 88 year old mother.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never happened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery man refused to install as our water line was plastic as is most of the world. My husband did it in 30 minutes
No, I would not recommend this to a friendRated 1 out of 5 stars
Used my old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They used my old one even though I was told I had to buy a new one. Installers didn't leave the new one I bought. Store refunded me asap.
I would recommend this to a friendRated 1 out of 5 stars
The worst I ever seen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst I ever seen best buy let anybody work for them just to get the job done
No, I would not recommend this to a friendRated 1 out of 5 stars
Water line was not completed and did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to finish the connection and then remove the cover from the top of the refrigerator to correct the improperly connected water line.
I would recommend this to a friendRated 1 out of 5 stars
poor interaction with delivery crew....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew did not speak a word of English and were not very cooperative.... kinda weird...
No, I would not recommend this to a friendRated 1 out of 5 stars
Rrigerator and washed and dryer delivery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your delivery and install people need to be trained that the customer is always right.
No, I would not recommend this to a friendRated 1 out of 5 stars
The specialist did not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The specialist did not install the fridge as requested and he did not care less about getting it installed. He asked me to call a plumber.
No, I would not recommend this to a friendRated 1 out of 5 stars
Charged for install but install never done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged for install but installation wasn’t done. Please refund my install charge!
No, I would not recommend this to a friendRated 1 out of 5 stars
Lol what a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to connect our line ourself, delivery guys left the fridge, waterline connection and handles all unattached inside the fridge
No, I would not recommend this to a friend