Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Third party fail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t show up all day and didn’t call to say they weren’t coming.
No, I would not recommend this to a friendRated 1 out of 5 stars
A waste
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Any dimwit can hook up a dishwasher. DIY!! The guys want EVERYTHING ready so their job is simple....
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't get what I paid for.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was delivered and set up. But they left and did not offer to connect to the water source.
No, I would not recommend this to a friendRated 1 out of 5 stars
nothaulaway
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not haul away my old fridge but i was still charged for it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They just dropped off my new refrigerator and said they could not install it
No, I would not recommend this to a friendRated 1 out of 5 stars
No add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like u try call fix my refrigerator never call back
I would recommend this to a friendRated 1 out of 5 stars
Instalation of dishwasher, range and refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instalation they refuse to do the intalation really bad
No, I would not recommend this to a friendRated 1 out of 5 stars
Frig install
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we had a water leak after they had install our new frig.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They guys not friendly at all They don't lesson for me at all Bad service
No, I would not recommend this to a friendRated 1 out of 5 stars
Complaint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why did Best Buy re- sell the product I purchased on 7/11/2021 to someone else?
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did not install the waterline, they just dropped off fridge and left the house. My husband connected everything
No, I would not recommend this to a friendRated 1 out of 5 stars
Refused to install,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said we didn’t pay for the installation but later when I look here and sure enough we had it. Bad deal
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Buy not Best Buy!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst in the market! Terrible customer service, clueless teams
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service is awful. They leave the refrigerator in my garage and left.
No, I would not recommend this to a friendRated 1 out of 5 stars
No adapter, no installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water line needed an adapter that the installer didn't have and he refused to let me buy one and said I could reschedule.
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing tools
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive this item upon delivery of my refrigerator
I would recommend this to a friendRated 1 out of 5 stars
Poor!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did NOT help with installation! Poor service!
No, I would not recommend this to a friendRated 1 out of 5 stars
Installed a Refrigerator without refrigerant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, horrible experience buying from Best Buy. Nearly a month and no refrigerator and no refund. Despicable!
No, I would not recommend this to a friendRated 1 out of 5 stars
No installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install cause water line was inoperable so they left ice maker but did not make sure all parts where present
No, I would not recommend this to a friendRated 1 out of 5 stars
Ice maker does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers could not install the ice maker. They made a couple of calls but no one could help them resolve the issue.
No, I would not recommend this to a friend