Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
dissatisfied with instillation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item since I already had a line. Line not attached properly which resulted in a leak in the family room ceiling.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t even attempt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even attempt to connect it and it’s wobbly and I had to pay to have some one out to connect it
No, I would not recommend this to a friendRated 1 out of 5 stars
what is title?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appointment time was 12:30. The installer came around 9:30.
No, I would not recommend this to a friendRated 1 out of 5 stars
TERRIBLE SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RUBBISH SERVICE - THEY DID NOT EVEN BOTHER TO TURN UP AND NO APOLOGIES
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it if you have to pay for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to ask to level it. Threw away informational sheet that came with the fridge. They didn’t care that I wanted it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor customer support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never was installed, they scratched the drywall too
No, I would not recommend this to a friendRated 1 out of 5 stars
They did not tell us they.could not install our m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very disappointed with the service and installing of our refrigerator. We would not go with them again
No, I would not recommend this to a friendRated 1 out of 5 stars
Paid for installation but they refuse to install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service as I paid for installation for my parents but they refused to install
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to reach out to us about this. I'm very sorry to hear about what happened with getting this install completed. That's definitely not the level of service we aim to give you. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
very poor was not satisfied with installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to install LG refrigerator 26 cu ft. I was not satisfied with the Installation.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to bring this to our attention. I'm sorry to hear about the experience with this appointment. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Second attempt. No installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation did not occur. Old refrigerator refrigerator as not removed.
No, I would not recommend this to a friendRated 1 out of 5 stars
service not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we bought the extra for instalation and the person in charge cant do it with different pipe. We have to installed it ourself.
No, I would not recommend this to a friendRated 1 out of 5 stars
BEST BUYB SUCKS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WASB NEVER INSTALLED!!!! This was cancelled Where is my refund!!!??????
No, I would not recommend this to a friendRated 1 out of 5 stars
They did terrible job of installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they broke my old refrigerator and could not hook up the water line so I had to find someone else to do it...;
I would recommend this to a friendRated 1 out of 5 stars
Lazy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt put it together right missing pieces!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had dents in the doors. No shelves inside the refrigerator
No, I would not recommend this to a friendRated 1 out of 5 stars
Miscommunication again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sent the person out with the wrong instructions
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was ok. Gas range was not installed by someone who was knowledgable regarding the stove and the settings for gas.
No, I would not recommend this to a friendRated 1 out of 5 stars
No call No sh for appointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No call, no show. Three times on one week is the last straw.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the installation because they pushed the date back and I needed it instantly
I would recommend this to a friendRated 1 out of 5 stars
Delivery driver didn't have correct fixture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deliver driver installer didn't have correct fixture to install the water line and I had to install it myself.
No, I would not recommend this to a friend