Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Scratch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not connected, did not leave kit. Scratched front
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t exchange at same day, they drop it off
No, I would not recommend this to a friendRated 1 out of 5 stars
EXISTING supply line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers refused to connect because existing was plastic.. the unhooked it, but wouldn't reattach. Ridiculous!
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was great but they were not able to use hose. Still charged me for it though.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ordered Black Received Gray
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should not have been installed. It was a gray refrigerator. We ordered a black one
No, I would not recommend this to a friendRated 1 out of 5 stars
Watch out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They would not hook up the water line because it was not copper. Would have been nice to have known that ahead of time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Add a title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your review review guidelines Minimum 50 characters
No, I would not recommend this to a friendRated 1 out of 5 stars
Still not working right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.second new one. still dripping water after 6 weeks
No, I would not recommend this to a friendRated 1 out of 5 stars
service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE SERVICE THEY NEVER SHOWED UP WHEN THEY SAID THEY WOULD AND WE HAD TO DO IT OURSELVES
No, I would not recommend this to a friendRated 1 out of 5 stars
THEY DIDNT CONNECT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY DIDNT CONNECT IT, IT STILL ISNT CONNECTED , THEY SAID I NEED TO HIRE A PLUMBER TO CONNECT THE WATER/ICE
No, I would not recommend this to a friendRated 1 out of 5 stars
Totally Useless "Fix" of Ice-Maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they came out a second time and we still have an un-functioning ice maker
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after i paid for the connection but it was not completed
I would recommend this to a friendRated 1 out of 5 stars
Won’t hook up water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in saint Louis park. Best Buy told me they would hook up the water, but when delivered, they would not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Subcontractor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People who install are not Best buy employees they are contractor employees who don't really care. Don't want to do anything
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable delivery team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 attempts to deliver and 3 attempts to oick up after I cancelled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got them delivered. Saw it was on invoice but did not get. Thanks for asking.
No, I would not recommend this to a friendRated 1 out of 5 stars
DISAPPOINTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refused to install In basement. TWICE!!! I'm afraid I'll get hurt
No, I would not recommend this to a friendRated 1 out of 5 stars
Basic. Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never told me they were going to install the water line to my refrigerator. They didn't do anything.
No, I would not recommend this to a friendRated 1 out of 5 stars
note any wall/door damage B4 signing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take photos of any wall/door damage & document it!
No, I would not recommend this to a friendRated 1 out of 5 stars
No show??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No show, even after several attempts to reschedule over several weeks.
No, I would not recommend this to a friend