Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Title for what ?&
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not revived product & will not review until I have used it some weeks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Frigde nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No water filter and no grill on bottom of fridge...the bottom is exposed.
No, I would not recommend this to a friendRated 1 out of 5 stars
What Connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I paid for this service but no one connected anything. We hired a plumber.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Tools were not left
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These tools were not left for me. So how could I evaluate them?
No, I would not recommend this to a friendRated 1 out of 5 stars
Neveragain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were 3 hours after the delivery time without a courtesy call
No, I would not recommend this to a friendRated 1 out of 5 stars
Review something I'm not buying?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holy crap man get it together, why am I being asked to review something I didn't get?
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a part I bought need to Buy they shouldn't provide free since web buyng such a big amount of appliances
No, I would not recommend this to a friendRated 1 out of 5 stars
Upsell water connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pushed upselling of connecting water line despite order saying that I would do it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for a good You guys can hook up a ice line to the refrigerator
No, I would not recommend this to a friendRated 1 out of 5 stars
Not helpful at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came and were not helpful at all. It appears that they were finding reasons to not do the job
No, I would not recommend this to a friendRated 1 out of 5 stars
Not installed right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use a new hose and now it is leaking from the back of the fridge
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry, I don't get anything about that . I can't do review because missing that Item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Incomplete installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked the waterline up but never turned on the water to test for leaks or if the ice-maker actually initiated.
No, I would not recommend this to a friendRated 1 out of 5 stars
No installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was terrible they did not do any installation
I would recommend this to a friendRated 1 out of 5 stars
didnt order it but it was bill tomy account
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I was bill for this product I didn't purchase it. Please review my account. Thank
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It's always frustrating when a refund doesn't fall through. We'd love to see how we can help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was horrible…no one is helpful Would NEVER BUY HERE AGAIN
No, I would not recommend this to a friendRated 1 out of 5 stars
Again, not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kit I had to buy for the new fridge that we bought. Didnt need it but could not have it installed without it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people were rude left hinge off my doors and left water all over my floor
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Explain this error please!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What are you talking about? I didn’t make a purchase on July 2021!
No, I would not recommend this to a friendRated 1 out of 5 stars
Hooking up line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor review due to the techicians not wanting to connect water line
No, I would not recommend this to a friend