Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Months of frustration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damage and took 6 appointments and wasted time to get it right
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Cancelled item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work out. Never got installed. It was cancelled
No, I would not recommend this to a friendRated 1 out of 5 stars
Crew would not hook up the water line
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew would not hook up the water line and I had to do it myself
No, I would not recommend this to a friendRated 1 out of 5 stars
Smh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold this to me and I didn’t need it but the man kept insisting
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t install my refrigerator or even take it out of the box.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They never hooked up my freezer connection and just left
No, I would not recommend this to a friendRated 1 out of 5 stars
Never did anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer were in hurry and never attempted to do it, and just told us that you are not ready for this
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer service terrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, customer service Horrible. Damaged during delivery.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasn't informed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't informed that I needed a 1/4" valve fitting and couldn't be hooked up the day of delivery.
I would recommend this to a friendRated 1 out of 5 stars
LG refrigerators are Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy LG refrigerators! See all reviews before you buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 different trips with unbelievable laziness and incompetence
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely took the plastic off, left………………………………………..
No, I would not recommend this to a friendRated 1 out of 5 stars
they did not install the service requested
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they did not install it and my complaint fell in deaf ears.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasn’t delivered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt leave the oart with me, because I had already in my kitchen.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation did not take place they said the water line fittings did not match the kit
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless delivery people and problem never fixed.
No, I would not recommend this to a friendRated 1 out of 5 stars
didn't install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not install the fridge and did not offer reschedule for installation
No, I would not recommend this to a friendRated 1 out of 5 stars
Water line
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water line is leaking. Repair is will be done next week.
No, I would not recommend this to a friendRated 1 out of 5 stars
No connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys refused to connect due to placement of water line. Very upset.
No, I would not recommend this to a friendRated 1 out of 5 stars
No review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review haven't got it yet. Won't be deliver till Jan. 14th
No, I would not recommend this to a friend