Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
They didn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the time and energy needed the tech explained what I needed to do and left
No, I would not recommend this to a friendRated 1 out of 5 stars
wellI just do not know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bad Idea to have to pay for this .................................................
No, I would not recommend this to a friendRated 1 out of 5 stars
Late as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to show up. I wasted a vacation day waiting on them... Again ...
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst choice I ever made!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No ice maker, no drawer........ I had to make 8 calls!!!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Never used it but oh well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order this but never used it the delivery guys helped so much
I would recommend this to a friendRated 1 out of 5 stars
Too Short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment was not long enough to go from the refrigerator to my sink.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used existing line never even brought in new water line
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Did great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought extra parts and connected the refrigerator perfectly
I would recommend this to a friendRated 1 out of 5 stars
New came
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation never occurred ever though it said complete.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was a day late. Still no-one has come to hook up new water line.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up connecting it ourselves. Don't waste your money if you don't have to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that hooked it up left it leaking and wouldn't come back to fix it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waited 20 days for my fridge from when I ordered i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys are okay but the rest of it sucked butt.
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not happend so far. I am very very frustrated.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store because it was a pile of junk!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
They did not do their jobs I had to.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No unpacking no hook up they are lazy and unreliable..
No, I would not recommend this to a friendRated 1 out of 5 stars
N/A
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We connected ourselves due to a different water line.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
they didnt install I did
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they didnt install to my existing water line, I installed my dishwasher myself
No, I would not recommend this to a friendRated 1 out of 5 stars
very poor delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extensive damage during the delivery and very poor installation service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installer did not provide install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did not bring the connection to the waterline at time of delivery
No, I would not recommend this to a friend