Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
unsuccessful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to have my plumber come do this. They were unable to make the connection.
I would recommend this to a friendRated 1 out of 5 stars
This service was not necessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No water connection was necessary for the refrigerator
No, I would not recommend this to a friendRated 1 out of 5 stars
Ice Maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ice & water maker stop working all of a sudden.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Shalane. Thanks for reaching out about this. I'm sorry to hear that you're running into issues with the unit. We'd be more than happy to hear more about it and see what can be done. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t done they dropped and left Best Buy needs to hire another company
No, I would not recommend this to a friendRated 1 out of 5 stars
nice refriGerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never connected to the water line so I can't use the ice despnser or water
No, I would not recommend this to a friendRated 1 out of 5 stars
Very funny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They charged me for a water line even though I did not have one installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
It was not installed...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They used my existing waterline equipment and now it sits in my utility closet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scratch the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they took the fridge apart and left it on the wet grass outside - so unprofessional
No, I would not recommend this to a friendRated 1 out of 5 stars
They never did this service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still waiting for them to set this up. Never happen
No, I would not recommend this to a friendRated 1 out of 5 stars
not a matching connector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get a new stop that would fit the stainless hose and install myself.
I would recommend this to a friendRated 1 out of 5 stars
Not performed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were some requirements that the construction of my house did not meet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Need assistance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to send it back and fix it,,,,it liking water
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Non working refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Non working refrigerator. Can’t replace for months
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not sure they did it correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water is warm, door swings open too fast and doors are uneven. :-(
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think this was done for me. I am not sure if it applied to my order.
No, I would not recommend this to a friendRated 1 out of 5 stars
Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did the connection myself. They brought the fridge in the just fine.
I would recommend this to a friendRated 1 out of 5 stars
The Product Was Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month with a broken fridge, no resolution still!
No, I would not recommend this to a friendRated 1 out of 5 stars
Im still waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item 2 monts ago im its waiting for it
No, I would not recommend this to a friendRated 1 out of 5 stars
Connecting our refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection was good. Had problems with the plumber fixing our kitchen faucet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lazy people They dont want to do there job.. Very disappointed
No, I would not recommend this to a friend