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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1344 Showing 26,861-26,880 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install. Delivered on time and set up properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like their service. They came on time and setup chest freezer properly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. It has a lot of space. It’s running quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did great job. Removed old refrigerator and installed new with much care. They explained how to use new one. Everythinge works good.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud at times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular refrigerator is loud at times and cycles on and off frequently. I returned it once and was brought another unit, this new unit has the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Above and beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and his team did a fantastic job, very careful and respectful of our house and property, Above and beyond.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second crew is best; review for second installers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came twice to install, but the first crew really did not want to and came up with a problem that included me hiring a plumber which I did. The second crew was excellent and did a fantastic job. Best Buy reinbursed me for the plumber as it was not needed in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Barry and Michael

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first appointment for installation left a bad experience as I question the integrity of the initial installers. They claimed I was not home, when in fact I was, and took photos of my mailbox and house which even the in-store reps said it looked as if they drove by my house and took the picture, which I agree. However, the second appointment, with installers Barry and Michael who were professional, efficient, precise, HIGHLY qualified, concluded or me a wonderful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second fridge. Installers were on time, thorough, and informative about fridge. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind, respectful and helpful when installing fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and fast too. Friendly and went out of their way to bring it in around back entranceway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy, Professional and Pleaseant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Guy's were very professional and Very Friendly. Delivered a Stand up Freezer. Cannot say much about the installation as this was pretty much a bring it in through the garage, turn left. set it down, Plug it in. They did level it out and they did exercise caution not to bang it into any walls or doorway as they were bringing it in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerador

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service everything good, good refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good ! It’s only been a short time but all is good. Hope it continues running for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and installment was done professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was installed correctly and works exactly as it is supposed too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Responsive and neat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installlation crew was on-time, neat, and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    a unexpected prize

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grown to love it...it's quiet. it's roomy. it keeps things cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery was right time The guys where very professional took my old refrigerator out bright in the new one in no time Cleaned up all the packaging material, gave me my book of instructions Asked if everything looked good and it was Would highly recommend Best Buy and there delivery guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, professional and quick.

    I would recommend this to a friend